Aubrianna Flores

Work History

Rab

09.2025 - Current

Evaluated claims to ensure compliance with company policies and regulatory standards.
Facilitated effective communication between clients and internal departments to resolve claim issues.
Analyzed claim data to identify trends and recommend process improvements.
Oversaw training programs for junior staff on best practices in claims management.

Bell and McCoy

06.2021 - 08.2025

Revenue generation through soliciting or obtaining orders, interpreting technical requirements, providing technical information, and developing new accounts.
Development of sales opportunities through research and identification of potential accounts, building rapport with clients and companies, providing technical information, and preparing and providing quotes.
Sourcing news sales opportunities through inbound sales leads, follow-up, cold calls, and emails.
Assessment of competitors through the analysis and summarization of competitor information, trends, and the development of inside sales opportunities.
Knowledge of multiple quoting databases, including Hubble, Atkore, Cantex, and Acme.
Fulfillment of orders involves communicating the expected delivery date and explaining stockouts.
Closing new accounts through fax, emails, and verifying/entering account information.
Managed the Inside Sales pipeline, ensuring a steady flow of qualified leads for the sales team to close deals effectively.
Evaluated key performance metrics regularly to identify areas for improvement within the inside sales process.
Mentored junior team members on best practices for inside sales techniques, fostering a culture of continuous improvement within the department.
Assisted in training new hires on best practices in inside sales estimation, contributing to overall team success.
Worked closely with inside sales team members to maximize lead generation efforts and drive overall sales growth.

Girls to Women Young Men’s Health

03.2019 - 05.2021

Assist six different providers, including an OB specialist.
Supported the physician in exam rooms by taking vitals, administering injections, collecting and completing urinalysis, and sterilizing and stocking medical equipment.
Escorted patients to exam rooms and provided physician instructions to patients for follow-up and aftercare.
Ensured all related reports, labs, and information were accurately filed in patients’ medical records.
Triaged and processed messages from patients, providers, and physicians.
Accurately collected and sent specimens for lab testing in a timely, concise manner.
EMR (eClinicalWorks)
Ordering inventory, ensuring vaccines are not expired.
Prepping the clinic for the following day, confirming appointments by phone, sending out text messages regarding patient paperwork, and checking voicemails.
Have the patient and chart ready before the provider goes into the room.
Supervised and trained medical assistants to enhance patient care and service delivery.
Implemented streamlined patient intake processes, improving workflow efficiency in clinic operations.
Coordinated scheduling of patient appointments, optimizing provider availability and reducing wait times.
Developed educational materials on health topics for young men, promoting awareness and engagement in health management.

Be Well Primary Care

01.2017 - 02.2019

Performed nursing procedures under the supervision of office physician including but not limited to ear irrigation, excisions, and mole removal.
Supported physician in exam rooms by taking vitals, administering injections, collecting cultures, phlebotomy, monitoring A1C1, completing Uranalysis, and sterilizing/stocking medical equipment.
Escorted patients to exam rooms and provided physician instructions to patients for follow up and aftercare.
Ensured all related reports, labs and information was accurately filed in patients’ medical record.
Triaged and process messages from patients and providers to physicians.
Accurately collected and sent specimens for lab testing in a timely and concise manner.
EMR (E clinical Works) Trained
Managed electronic health records, ensuring accuracy and compliance with healthcare regulations.
Administered patient care and assisted with examinations to enhance overall clinic efficiency.