Dynamic retail associate with proven reliability and cash handling accuracy at Fussell Appliances. Recognized for enhancing customer engagement and maintaining a welcoming environment. Skilled in merchandise display and proactive sales strategies, consistently exceeding performance targets while fostering positive relationships with customers and team members.
Overview
12
12
years of professional experience
1
1
Certification
Work History
RETAIL ASSOCIATE
FUSSELL APPLIANCEES
07.2025 - 08.2025
Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Maintained clean sales floor and straightened and faced merchandise.
Collaborated with team members to achieve daily sales goals and exceed performance targets.
Helped customers complete purchases, locate items, and join reward programs.
Greeted customers, helped locate merchandise, and suggested suitable options.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing personalized assistance and product recommendations.
SUBSTITIUTE TEACHER
KELLY EDUCATION
12.2024 - 02.2025
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
Supervised lunchroom and recess activities.
Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
WAITRESS
Compadres Mexican Restaurants
02.2014 - 08.2016
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Collaborated with team members to consistently provide efficient service during peak hours.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Proved successful working within tight deadlines and a fast-paced environment.
Education
BUSINESS OFFICE TECHNOLOGY
Homeschooled
BROKEN ARROW
06-2011
Skills
Reliability
Customer engagement
Positive and engaging demeanor
Cash handling accuracy
Reliability and punctuality
Cash register operation
Merchandise display
Store maintenance
Verbal and written communication
Cleaning and sanitizing
Approachability
Self-directed learning
Product knowledge expertise
Proactivity
Sales proficiency
Loss prevention
Brand representation
Sales promotion
Loss prevention awareness
Promotional strategies
Product merchandising
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.