Aubrianna Soifua
Clearfield
Summary
Compassionate mental health professional with expertise in building trusting relationships that enhance patient comfort and treatment adherence. Proficient as a TMS Technician, delivering individualized care while ensuring effective communication with clinical teams for coordinated treatment. Recognized for empathy and professionalism, contributing to a supportive environment and improved patient outcomes.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
TMS Technician
Serenity Mental Health Centers
Layton
03.2024 - Current
- Managed patient scheduling and operations as TMS technician, fostering therapeutic rapport during 36–60 sessions daily.
- Configured and monitored individualized TMS protocols, ensuring reliable and compassionate treatment delivery.
- Maintained confidential documentation to support accurate reporting and enhance communication with medical teams.
- Administered Transcranial Magnetic Stimulation treatments using Brainsway Deep TMS machine with precision.
- Streamlined communication among patients, team members, and providers to improve overall experience.
- Collaborated with multidisciplinary teams, providing backup support and contributing to collective goals.
- Tracked patient progress and compiled data to reinforce performance-focused mindset in report creation.
Patient Experience Coordinator
Ogden Clinic
Ogden
10.2023 - 03.2024
- Coordinated patient appointments, schedules, and follow-ups, demonstrating strong calendar management and organizational skills.
- Served as the main point of contact for patients, providers, and staff, ensuring clear and effective communication that improved the experience for both patients and the team.
- Managed patient inquiries and requests promptly and professionally, showcasing excellent customer service and multitasking abilities.
- Prepared and maintained detailed records and reports, supporting efficient data management and accurate documentation.
- Assisted with meeting coordination, including scheduling and communication, contributing to smooth daily operations.
- Collaborated with cross-functional teams to support clinic initiatives and improve workflows, reflecting the teamwork and project coordination required in executive support roles.
Cashier and Customer Support Specialist
Mrs. Cavanaughs
Layton
06.2017 - 03.2024
- Welcomed customers warmly to create an inviting atmosphere.
- Processed cash and card transactions swiftly to minimize wait times.
- Assisted customers in selecting ideal chocolate products based on preferences.
- Maintained an organized and well-stocked checkout area for aesthetic appeal.
- Collaborated with team members to foster a positive shopping environment.
- Addressed customer concerns calmly, transforming challenges into positive experiences.
Student Support Tutor
Crestview Elementary School
Layton
02.2019 - 05.2021
- Assisted students with homework and challenging subjects, helping make learning more manageable and less stressful.
- Created a welcoming and supportive environment that encouraged students to ask questions and stay engaged.
- Provided one-on-one and small group tutoring tailored to each student’s unique needs and learning style.
- Communicated regularly with teachers to align tutoring sessions with classroom goals and curriculum.
- Encouraged students to build confidence and develop effective study skills for long-term success.
- Maintained patience and positivity, supporting students through difficult concepts and assignments.
Education
Bachelor of Science - Human Development & Family Studies
University of Utah
Salt Lake City, UT05-2028
High School Diploma -
Clearfield High School
Clearfield, UT05-2020
Skills
- Patient and provider coordination
- Attention to detail
- Professional communication
- Data management
- Team collaboration
- Customer service excellence
- Conflict resolution
Affiliations
- Served an 18-month full-time mission for The Church of Jesus Christ of Latter-day Saints in Toronto, Canada (2021–2023), where I developed strong interpersonal and communication skills by engaging with diverse communities. Gained valuable experience in leadership, organization, and time management through coordinating outreach efforts, managing schedules, and working collaboratively with other missionaries. Demonstrated adaptability, cultural sensitivity, and problem-solving abilities while navigating new environments and building meaningful relationships.
Certification
• Certified TMS Technician
Accomplishments
- Named to the Honor Roll at Weber State University for Spring Semester 2021
References
• References available upon request.
Education and Training
•Human Development & Family Studies Major at the University of Utah
Timeline
TMS Technician
Serenity Mental Health Centers
03.2024 - Current
Patient Experience Coordinator
Ogden Clinic
10.2023 - 03.2024
Student Support Tutor
Crestview Elementary School
02.2019 - 05.2021
Cashier and Customer Support Specialist
Mrs. Cavanaughs
06.2017 - 03.2024
Bachelor of Science - Human Development & Family Studies
University of Utah
High School Diploma -
Clearfield High School