Summary
Overview
Work History
Education
Skills
Timeline
Generic

AUBRIE KIMBALL

Lowville ,NY

Summary

Passionate sales associate with strong background guiding team of service professionals delivering highest quality help to guests. Gifted at coaching staff and personally resolving complex issues to deliver ideal guest experiences. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

18
18
years of professional experience

Work History

Guest Service Leader

Fastrac
01.2023 - Current
  • Led team members in specific areas by delegating tasks, answering questions and resolving conflicts.
  • Communicated with managers to discuss employee performance, report violations and assist with policy enforcement.
  • Observed employee performance for compliance with policies and standard operating procedures.
  • Communicated with employees and administered disciplinary action for significant cash discrepancies.

Cashier Assistant

Arbys Resturant
10.2022 - 01.2023
  • Met customer needs through polite, friendly and attentive service.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained new cashier team members in customer service and money handling processes.

Honor Roll student

Prince George
11.2021 - 06.2022

Howard G Sackett Technical Center
09.2020 - 11.2021

Childcare

08.2019 - 11.2021
  • Supervise children and attend to their needs - Plan food and screentime - Provide a safe and happy environment for kids.

Glouse and Hosmer Farm
07.2016 - 05.2019
  • Managing proper amounts of feed and hay for animals
  • Making sure cows are milked all the way through.

Water Operator

Water Safari Enchanted Forest, Shallow
08.2005 - 07.2018
  • Communicate with customers and direct them to locations
  • Supervise young children to ensure responsible behavior
  • Train new employees on tasks needed to be done
  • Perform life saving drills in case of emergency
  • Employee of the year.

Education

Lowville Academy
L
06.2022

Skills

  • Great interpersonal skills Strong communicating skills Hard working
  • Does well with adapting to new environments Great with time
  • Basic Spanish
  • Guest Experience Management
  • Creative Solutions
  • Self-Motivated
  • Attention to Detail
  • Teamwork and Collaboration
  • Time Management

Timeline

Guest Service Leader

Fastrac
01.2023 - Current

Cashier Assistant

Arbys Resturant
10.2022 - 01.2023

Honor Roll student

Prince George
11.2021 - 06.2022

Howard G Sackett Technical Center
09.2020 - 11.2021

Childcare

08.2019 - 11.2021

Glouse and Hosmer Farm
07.2016 - 05.2019

Water Operator

Water Safari Enchanted Forest, Shallow
08.2005 - 07.2018

Lowville Academy

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AUBRIE KIMBALL