Summary
Overview
Work History
Education
Skills
Certification
Areas Of Excellence
Timeline
Generic

Aubrie Rosales

Littleton,CO

Summary

Dynamic leader with extensive mortgage and consumer lending experience, driving operational excellence and regulatory compliance. Proven track record in reducing operational losses by 50% and enhancing team performance through effective training and strategic planning. Expertise in risk assessment and strong client relationship management skills ensure successful outcomes in fast-paced environments.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Manager of Loan Operations

FirstBank
Denver, CO
03.2019 - Current
  • Management and oversight of various areas of control, support, and/or operations.
  • Ensuring sound policies and procedures are established, documented, and followed.
  • Overseeing the development of policies, strategies, and procedures related to regulatory compliance.
  • Developing and leading self-testing strategies.
  • Acting as a subject matter expert for regulatory compliance/risk assessment issues.
  • Serving as a liaison to communicate with internal risk control areas.
  • Overseeing internal and external examinations.
  • Overseeing ongoing procedural changes.
  • Designing compliance training for various levels of staff.
  • Evaluating productivity tracking, department strategy, vision, and goals.
  • Driving the technology strategy for applicable departments.
  • Reduced operational mortgage RESPA losses by 50% year-to-date in 2025.

Director of Closing

LenderLive Network
Denver, CO
04.2017 - 04.2019
  • Conducting regular loan production reviews.
  • Supervising staff in distinct office locations.
  • Developing metricized processes to measure and evaluate performance.
  • Overseeing the loan pipeline.
  • Serving as an informational resource to a team of loan originators.
  • Facilitating monthly huddles.
  • Constructing and implementing training on new processes.
  • Structuring an annual business plan.
  • Partnering with technology teams.
  • Interpreting underwriting conditions.

Branch Operations Manager

Guild Mortgage Company, LLC
Lakewood, CO
04.2015 - 04.2017
  • Managing daily operations and developing a staff of 12 producers.
  • Evaluating the loan portfolio.
  • Coordinating activities with third-party vendors.
  • Resolving escalated loan problems.
  • Coaching teams for timelines and quality of loan files.
  • Participating in branch, district, and regional meetings.

Regional Processing Manager

Guild Mortgage Company, LLC
Lakewood, CO
04.2015 - 03.2016
  • Confirming and evaluating information in loan files.
  • Guiding and training junior level staff.
  • Tracking workloads and turn-times.
  • Participating in staff changes and evaluations.

Loan Administration Manager II

Wells Fargo Mortgage
Denver, CO
05.2013 - 04.2015
  • Reviewing daily pipeline for loan turnaround.
  • Supervising and directing work efforts of direct reports.
  • Managing high-profile projects.

Consumer Loan Underwriter II

Wells Fargo Mortgage
Denver, CO
09.2012 - 04.2013
  • Conducting initial audits of loan post-submission.
  • Making ability to repay determinations.

Mortgage Closer

Wells Fargo Mortgage
Denver, CO
09.2011 - 09.2012
  • Meeting verification of borrower's financial status.
  • Achieving top-closer status.

Education

General Coursework -

METROPOLITAN STATE UNIVERSITY
Denver, CO

Skills

  • Business and operational planning
  • Customer retention strategies
  • Client relationship management
  • Sales pipeline management (Sales Force)
  • Production pipeline management and service-level objectives
  • Forecasting and analysis
  • Resource and workforce management
  • Executive presentation skills
  • Product and service reviews
  • Budget management expertise
  • Cross-functional teamwork
  • Cost-benefit analysis
  • Partnership development strategies
  • Process change management
  • Fair lending and HMDA compliance
  • CFPB regulatory expertise
  • Lead remediation efforts
  • Adobe applications proficiency
  • Market Pro expertise
  • ERNST software knowledge
  • MyKey platform familiarity
  • Motivity software skills
  • Mavent application proficiency
  • Microsoft Office suite skills
  • Encompass system knowledge
  • Cotality (Core Logic) and SmartFees usage
  • Conventional, Jumbo, FHA, VA loan expertise
  • Purchase and refinancing processes
  • Regulatory compliance and TRID knowledge
  • Policy writing skills
  • Risk assessment capabilities
  • Loan management proficiency
  • Compliance training delivery
  • Process improvement initiatives

Certification

Mortgage Loan Originator License

Areas Of Excellence

  • Business/Operational Planning
  • Customer Retention
  • Client Relations
  • Pipeline Management
  • Forecasting
  • Resource/Workforce Management
  • Executive Presentations
  • Product/Service Reviews
  • Budget Management
  • Cross-Functional Teamwork
  • Cost/Benefit Valuations
  • Partnership Development
  • TRID
  • Fair Lending
  • CFPB Regulatory Expertise
  • Leads Remediation Efforts
  • Adobe Applications
  • Market Pro
  • ERNST
  • CORE
  • NUPRM
  • Snagit
  • MyKey
  • Motivity
  • Mavent
  • MS Office
  • Encompass
  • Core Logic/SmartFees
  • FHA
  • VA
  • Conventional
  • Jumbo
  • Refinancing

Timeline

Manager of Loan Operations

FirstBank
03.2019 - Current

Director of Closing

LenderLive Network
04.2017 - 04.2019

Branch Operations Manager

Guild Mortgage Company, LLC
04.2015 - 04.2017

Regional Processing Manager

Guild Mortgage Company, LLC
04.2015 - 03.2016

Loan Administration Manager II

Wells Fargo Mortgage
05.2013 - 04.2015

Consumer Loan Underwriter II

Wells Fargo Mortgage
09.2012 - 04.2013

Mortgage Closer

Wells Fargo Mortgage
09.2011 - 09.2012

General Coursework -

METROPOLITAN STATE UNIVERSITY

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Aubrie Rosales