Aubry Craword
Middletown,PA
Summary
Aubry is an energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Resourceful navigation of complex healthcare environments to optimize patient care. Experienced Healthcare team member proficient in biological specimen collection, mobility assistance, and emergency management. Demonstrated strengths in building relationships, prioritizing tasks, and managing time effectively. Hardworking and dedicated with Phlebotomy of certification. A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level Phlebotomy position to help launch career while achieving company goals. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Dedicated student interested in applying excellent communication and interpersonal skills to a Phlebotomy role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Outgoing Phlebotomy student pursuing flexible full-time employment with weekday and morning shift options.
Overview
4
4
years of professional experience
Work History
Redident Care Assistant
Paramount Pictures
Mcmurray , PA
08.2022 - 12.2024
- Provided assistance to residents with activities of daily living such as bathing, dressing, grooming, and toileting.
- Assisted in the development of individualized care plans for each resident.
- Reported changes in resident's condition to Nurse Supervisor.
- Participated in team meetings to discuss new developments or changes in services provided to residents.
- Provided emotional support to residents during difficult times and assisted them with adjustment issues related to their stay at the facility.
- Assisted in meal preparation when necessary for those who needed help eating meals.
- Assisted with ambulation needs such as walking with a cane or wheelchair assistance.
- Performed light housekeeping duties such as changing bed linens and cleaning up after meals.
- Answered call bells promptly and responded quickly to requests from staff members.
- Encouraged socialization among the residents by organizing activities within the facility such as board games, arts and crafts.
- Maintained accurate documentation regarding patient care on electronic medical records system.
- Responded appropriately in emergency situations by following established protocols.
- Developed positive relationships with family members of residents providing updates on care plans and progress.
- Identified potential risks associated with resident care plans and reported any concerns immediately to supervisor.
- Collaborated closely with nursing staff members to ensure quality patient care was delivered at all times.
- Provided compassionate end-of-life care for terminally ill patients.
- Helped residents maintain neat, orderly and comfortable room by making beds and assisting with cleaning and organization.
- Served meals to residents according to individual meal plans, nutritional needs and personal preferences.
- Built relationships with patients through companionship and life enrichment activities to improve quality of life.
- Documented changes in patients' psychosocial and physical conditions and communicated to care team.
- Assisted residents with bathing, dressing, grooming, toileting and eating activities.
- Reported on patient activities to charge person at end of shift to maintain continuity of care.
- Observed residents' overall health conditions and communicated changes to assisted living manager.
- Performed or assisted with ADLs using care plans and flow sheets as guide for personal hygiene, dressing, oral hygiene, nail care, toileting and other services.
- Communicated with residents, family members and other team members to provide updates and offer guidance.
- Prepared and maintained detailed records of residents' progress and services performed and reported condition changes to supervisor.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Answered patient call signals and signal lights to determine patients' needs.
- Turned and repositioned bedridden patients to prevent bedsores.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Planned and served meals and snacks to patients according to prescribed diets.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Phlebotomy Intern
St Clair Health Outpatient Center Peters township
Mcmurray, PA
04.2024 - 04.2024
- Performed venipuncture and capillary punctures on patients of all ages.
- Maintained accurate records of patient test results in accordance with laboratory policies and procedures.
- Prepared specimens for transport to the laboratory for analysis.
- Assisted other medical personnel in preparing patients for testing, including taking vital signs and collecting urine samples.
- Provided phlebotomy services according to established standards and practices.
- Ensured compliance with safety protocols and infection control guidelines when performing blood draws.
- Maintained a clean and organized work area, adhering to proper sanitation procedures at all times.
- Conducted quality assurance tests on equipment used during blood draws to ensure accuracy of results.
- Handled difficult or challenging situations professionally while maintaining patient confidentiality.
- Educated patients on pre-test preparation, post-test care, and any related issues that may arise from their lab results.
- Resolved any problems or discrepancies concerning patient orders or test results in a timely manner.
- Developed strong relationships with staff members by providing exceptional customer service.
- Observed strict adherence to HIPAA regulations when handling patient information.
- Performed various clerical duties such as filing documents in the appropriate folders, updating databases, and printing labels for specimen tubes.
- Processed specimens using automated equipment following standard operating procedures.
- Monitored inventory levels of supplies necessary for daily operations.
- Assisted physicians with various tasks such as drawing blood cultures or collecting tissue samples.
- Adhered to OSHA requirements when disposing of biohazardous materials properly.
- Responded promptly to callbacks from referring physicians regarding test results or additional information needed.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Verified collection orders and communicated discrepancies to nurses.
- Conducted various blood tests and updated results into paper and electronic charts.
- Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
- Treated blood-related chronic disorders by performing therapeutic phlebotomy.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Prepared and packaged specimens for courier transport.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Upheld donor confidentiality throughout intake and collection process.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Interacted with patients to gather and record data prior to blood draws.
- Used heel and finger stick methods to obtain blood from capillaries.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
Crew Member
Dunkin' Donuts
Washington, PA
11.2023 - 04.2024
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Informed customers about daily specials in an engaging manner.
- Served food quickly for positive guest experiences.
Direct Support Professional
Pathways
Washington, PA
05.2021 - 08.2021
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided guidance and support to ensure safety of individuals served.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Maintained clean and well-organized environment for client happiness and safety.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Followed care plan and directions to administer medications.
- Assisted individuals in development of social skills to become integrated in community.
- Assisted individuals in learning and developing new skills.
- Tracked and reported clients' progress based on observations and conversations.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Accompanied or transported clients to appointments, errands and social activities.
- Documented current patient information to update vital signs, behaviors and eating habits.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Transported clients to doctor's appointments and errands.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Used approved crisis intervention techniques in emergency situations.
- Reported changes in client condition to administrators, facilitating nursing intervention.
- Monitored client's well-being, safety and comfort under physician direction.
- Leveraged database management system to track and report service hours, details of activities and progress on goals.
- Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
- Assisted clients with maintaining good personal hygiene.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Helped clients get in and out of beds and wheelchairs.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
- Organized oral medications for clients following dosage and schedule requirements.
- Recorded client status progress and challenges in logbooks and reports.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Maintained detailed records of services performed on clients.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Consulted with client care team to continually update care plans.
- Contributed to case reviews of client status and progress.
Education
Phlebotomy
Penn Commercial Business/Technical School
Washington, PA04-2024
High School Diploma -
Washington High School
Washington, PA06-2020
Skills
- Compassionate Caregiving
- Light Housekeeping
- Toileting assistance
- Dementia Care
- Vital signs monitoring
- Client Confidentiality
- Medical Documentation
- Personal Hygiene Assistance
- Emotional Support
- CPR Certified
- Mobility Assistance
- Activity Planning
- ADL Assistance
- Recreational Activities
- Basic Housekeeping
- Patient assistance
- Ambulation Assistance
- Client Transportation
- Service Plan Development
- Records Maintenance
- Daily living assistance
- First aid procedures
- Infection Control
- Blood collection
- Venipuncture
- Paperwork Processing
- Specimen Preparation
- Data Entry
- Specimen handling
- Patient Care
- Venipuncture Expertise
- Health Education
- HIPAA Compliance
- Anatomy and physiology
- HIPAA
- Diagnostic Testing
- Medical terminology knowledge
- Medical Records Maintenance
- Medical Records Review
- Sanitation and sterilization
- Quality Control
- Patient support
- Communication abilities
- Hemoglobin Testing
- Customer Engagement
- Initiative and Self-Motivation
- Performance Improvement
- Positive Company Representation
- Time Management
- Machine Operations
- Teamwork and Collaboration
- Team Contributions
- Flexible Schedule
- Integrity and Honesty
- Safety
- Creativity and Innovation
- Safety awareness
- Telephone Etiquette
- Problem-Solving
- Complex Problem-Solving
- Heavy Lifting
- Clear Communication
- Workplace Efficiency
- Verbal and written communication
- Visual Communication
- Cleaning
- Company standards
- ADL support
- Progress Documentation
- Client documentation
- Behavioral Management
- Community activities
- Goal Setting
- Healthcare
- Knowledge of state regulations
- Health Services
- Social Skills Development
- First aid and safety
- Care plan assessment
- Charting and documentation
- Personal care assistance
- Crisis Management
- Medical Records Management
- Behavior redirection
- Care Plan Management
- Quality program protocols
- Patient Assessments
- Case management experience
- Adaptive equipment use
- Client safety and first aid
- Clinical Quality Program Standards
- Compassionate client care
- Safety Monitoring
- Medication Administration
References
References available upon request.
Timeline
Phlebotomy Intern
St Clair Health Outpatient Center Peters township
04.2024 - 04.2024
Crew Member
Dunkin' Donuts
11.2023 - 04.2024
Redident Care Assistant
Paramount Pictures
08.2022 - 12.2024
Direct Support Professional
Pathways
05.2021 - 08.2021
Phlebotomy
Penn Commercial Business/Technical School
High School Diploma -
Washington High School