Aubyrn Maples
Garland,TX
Summary
Knowledgeable Treasury Support Sr Specialist with deep understanding of specialized processes and systems. Known for reliability and adaptability with a large capacity to learn and apply new skills. Proven track record in driving efficiencies and supporting critical initiatives. Demonstrated ability to analyze complex data and implement effective strategies. Extensive experience performing client trainings as well as training across the operations team.
Overview
7
7
years of professional experience
Work History
Treasury Support Sr Specialist
Texas Capital Bank
11.2022 - Current
- Works with the team to develop areas in need of critical improvement and implemented strategies to achieve targets.
- Managed complex projects from inception to completion ensuring timely delivery and client satisfaction.
- Established strong working relationships with clients through exceptional customer service and proactive communication efforts.
- Collaborated with cross-departmental teams to resolve issues in a timely manner.
- Enhanced team productivity by implementing efficient project management strategies.
- Fostered culture of continuous improvement, leading by example and encouraging innovation at all levels.
- Followed all company policies and procedures to deliver quality work.
- Efficiently managing emails, phone calls, manual wire processes and team questions on a day to day basis.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.fe
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.f
- Developed training material and educated staff on organizational mission and goals to help employees achieve success with Over The Counter Wires.
Portrait Artist
Aubyrn Jade Art
01.2018 - Current
- Collaborated with clients to understand their vision and preferences, ensuring the final product aligned with their desired outcome.
- Developed a strong reputation for producing stunning portraits with expert attention to detail and exceptional artistic skill.
- Implemented creative solutions for challenging portrait requests or working within budget constraints while still delivering exceptional results.
- Developed marketing materials such as business cards, brochures, and social media content to promote portrait services effectively.
- Cultivated relationships with customers, which resulted in repeat business.
- Increased online presence through effective use of social media platforms like Instagram which led to a wider audience reach for potential customers.
- Consistently received positive feedback from clients on attention to detail, artistic talent, and professionalism throughout the entire portrait creation process.
Education
High School Diploma -
Central High School
Keller, TX06-2008
Skills
- Analytical thinking
- Documentation management
- Customer relations
- Technical communication
- Management collaboration
- Quality assurance
- Proficient in Excel
- System installations for Remote Deposit Capture
- Team collaboration
- Technical troubleshooting across banking systems such as RDC, Lockbox, FX Wires, Online Banking etc
- Performed Client Trainings for all systems
- Knowledge sharing
- Problem-solving
- Process improvement
Timeline
Treasury Support Sr Specialist
Texas Capital Bank
11.2022 - Current
Portrait Artist
Aubyrn Jade Art
01.2018 - Current
High School Diploma -
Central High School
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