AUDE LALEYE
Ashburn,VA
Summary
Hardworking Cashier Assistant focused on helping team deliver best-in-class customer experiences. Adept at quickly bagging items based on weight and size. Hands-on experience using cash register to check out customers. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership. Dependable Cashier Assistant trained in register operations, customer engagement and merchandising. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented and helpful when completing changing assignments. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
5
5
years of professional experience
Work History
Cashier Assistant
7-11 Store
Washington, DC
03.2022 - 01.2023
- Assisted with customer requests and answered questions to improve satisfaction.
- Interacted politely with customers to promote quality service during checkout.
- Issued receipts, change and refunds to customers to promote smooth operations.
- Swept and mopped front end during shifts to maintain professional appearance.
- Backed up cashiers ringing up large number of customers by bagging products.
- Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
- Maintained financial records by counting cash and recording tips at end of shift.
- Handled merchandising and restocking needs for multiple checkout lanes.
- Promoted store cleanliness by keeping track of trash can levels and emptying when full.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Returned carts and baskets to entryways to keep store spaces and aisles neat.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Verified customer age requirement for alcohol or tobacco purchases.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Greeted customers promptly and responded to questions.
- Checked personal identifications during alcohol and tobacco sales.
- Offered customers carry-out service at completion of transaction.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Remained aware of surroundings and secured cash to minimize loss potential.
- Maintained current knowledge of store promotions to highlight sales to customers.
Dishwasher
PRALINE BISTRO BAKERY
Bethesda, MD
10.2017 - 03.2020
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
- Maintained assigned areas to keep organized and clean by mopping floor.
- Sorted clean dishes in appropriate storage areas for easy and accessible use.
- Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
- Assisted chef with food measurements, preparation and storage when necessary.
Education
High School Diploma -
UPI-ONM
PORTO-NOVO07.2017
Skills
- Teamwork and Collaboration
- Accounts Receivable
- Safety Initiatives
- Productivity Standards
- Cash Handling
- Retail Operations
- Product Runs
- Flexible Schedule
- Mail Processing
- POS System Operation
- Monthly Closing Process
- Verbal and Written Communication
Languages
French
Native/ Bilingual
English
Professional
Affiliations
- Member, Alumni Association
- Member, Small Business Association (2008 - present)
Timeline
Cashier Assistant
7-11 Store
03.2022 - 01.2023
Dishwasher
PRALINE BISTRO BAKERY
10.2017 - 03.2020
High School Diploma -
UPI-ONM