Elizabeth Hernandez-Pacheco

• Delivered mail along established route in a rural area of Deland,Fl.
• Picked up outgoing mail from letter boxes and in person from customers.
• Distributed mail on foot to residences and businesses
• Loaded and secured items in trucks to avoid damage to parcels during delivery.
• Directly interacted with customers in a pleasant manner, always maintaining professionalism.
• Sorted and placed mail into mailboxes with accuracy and efficiency.
• Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
• Pleasantly greeted and engaged customers, assisting with any mail-related issues.
• Organized and sorted mail and parcels into appropriate address and name slots

• Greeted incoming visitors, customers, and animals professionally and provided friendly, knowledgeable assistance,and excellent customer service
• Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.

• Collected payments from clients and updated account balances.
• Kept reception area clean and neat to give visitors positive first impression.

• Recorded weight of patient and addressed what they were being seen for
• scheduled,canceled,or added in appointments
• prepared next day patient files with the necessary paper work
• distributed mail to appropriate persons mail slot
• faxed over patient paperwork to other office locations when needed
• made copies when necessary
• end of closing shift paperwork, balanced out card machine, and cash drawer.

• Counted cash in register drawer to balance register at beginning and end of shift.
• provided excellent customer service
• Helped customers complete purchases with cash,check,or credit/debit card
• Restocked and organized merchandise in front lanes and aisles, enhancing product visibility and accessibility.
• restocked merchandise on truck day
• Resolved issues with POS systems, card readers and receipt printers to prevent customer delays
• Executed daily recovery checklists to ensure clean and organized customer areas, promoting a positive shopping environment.
• Verified product prices for customers for customers and processed items sold by scanning barcodes.
• Verified customer identification for alcohol purchases for proof-of-age and refusing alcohol sales to underage customers.
• cleaned bathrooms and store floors at the end of every shift

• Managed daily living activities, including personal hygiene, feeding, changing linens, dressing, and assisting with ambulation for a geriatric patient with Alzheimer's and dementia.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.

Raising three,now elementary aged children.

• Organized childcare routines, activities, and transportation with consistent reliability.
• Managed household budgeting, tracked expenses, and prioritized spending needs.
• Coordinated family schedules, appointments, and daily logistics with strong attention to detail.
• Adapted quickly to changing priorities, balancing multiple responsibilities independently.
• Provided support and guidance to my children in conflict resolution.
• Used positive reinforcement techniques to promote patience and other good behaviors in my children.

• Communicated menu item information and offered suggestions to promote featured products
• Maintained clean, sanitized, and organized food preparation zones to enhance operational efficiency
• Efficiently prepared sandwiches and other menu items for guests
• Performed shift change tasks each day to keep store efficient and neat
• Wiped counters, and sanitized equipment to maintain clean food prep and dining areas
• Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products
• Processed payments and counted change to complete transactions
• Filled and mixed soft drinks, water and beverages
• Trained team members to prepare sandwiches and other items according to instructions
• Assisted cashiers and deli hot case worker during busy periods