Audias Armstrong
Hampton,VA
Summary
Ability to handle multiple priorities, problem-solve, and meet established targets. Outstanding interpersonal and organization. Highly motivated and proven ability to manage multiple priorities. Strong time management and decision making. Honest professional providing exemplary care and compassion to youngsters experiencing life disruptions. Focused Adolescent Counselor helping children and teens develop coping skills to solve problems. Conscientious Youth Counselor with program development and coordination experience. Strongly rooted in integrity and effective communication. Dedicated to fostering youth success and progress.
Overview
16
16
years of professional experience
Work History
Juvenile Counselor
Merrimac Center
01.2012 - Current
- Responsible for providing counselor services to individual or groups of residents, preparing and completing reports to be submitted to the legal professionals, and maintaining observation notes
- Train new employees in compliance of company policies and procedures and day-to-day tasks
- Professionally communicate with probation officers, attorneys, court clerks, and parents
- Coordinated youth individual and group activities, while maintaining accurate schedules
- Oversaw orientations and the processing of youth, took appropriate actions for non-compliant residents, and utilized effective problem-solving techniques to diffuse problems
- Completed case management functions such as tracking youth’s progress and recording information into logs, visitor records, and relevant documents
- Professionally interact and communicate with residents, while establishing positive rapport
- Supervise residents during all activities, appointments, and errands, in addition to providing transportation to/from destinations and enforcing the company policies and procedures
- Educate residents in personal hygiene methods, guiding them through housekeeping tasks, and assisting with meal preparations
- Assessed and treated youth members accordingly, reinforce appropriate social behaviors, and enhance their personal growth, maturity, and healthy relationships
- Served as a Guide within the house program to provide one-on-one interactions to evaluate the resident’s progress
- Supervise the juvenile intake processing and the operations of the security control room
- Review mental health and medical screening, admission and release records, and the placement of residents to housing units, while analyzing internal security documentations
- Provide an oversight of the coordination of resident’s court dates and transportation
- Train personnel on their duties and in compliance of company policies and procedures.
- Monitored youth behavior and offered guidance and support for positive change.
- Coordinated youth programs and activities to enhance life quality and self-esteem.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Provided crisis intervention and emotional support to youth.
- Established and maintained relationships with youth, families and community partners.
- Helped youth develop and achieve personal goals with close support.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Supervised individuals in small group atmosphere to cultivate safety, independence, and structure.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Maintained accurate documentation of youth progress in line with reporting requirements.
- Implemented variety of fun and recreational activities for residents.
- Encouraged children to talk issues out with each other and without anger, which eased tense situations.
- Created and implemented individualized plans for individual youth.
- Facilitated workshops and classes on anger management, life skills and drug and alcohol prevention.
- Wrote reports for family and caregivers, documenting progress, challenges, and therapy milestones.
- Arranged and facilitated therapy sessions for individuals, couples, and families.
- Listened to clients' concerns and provided encouragement and support.
- Supported individuals dealing with mental health and emotional issues.
- Assisted clients in exploring feelings and understanding behaviors.
- Designed safe and supportive environment for clients to discuss issues.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Provided education on mental health topics and resources to clients.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Adapted counseling techniques to best suit individual needs of each client.
- Assessed clients' needs to provide appropriate therapeutic interventions.
- Developed treatment plans to help clients build self-confidence and resilience.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Facilitated group counseling sessions to support and encourage client growth.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Educated clients on dangers of substance abuse and prevention techniques.
- Supervised meetings with family members to help create support system for clients.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Organized clinical interventions and treatment plans for patients suffering from chronic pain disorders.
Probation Officer
City of Hampton
01.2020 - 03.2023
- Conducted substance abuse and alcohol screenings for clients under probation and performed data entry to enter the results into the case management system
- Monitored the community corrections clients performing community service work that consisted of cleaning the office and removing trash to ensure the tasks were completed correctly
- Interviewed clients to obtain information including physical, psychological, and social factors that may affect the client’s situation and verified information
- Utilized Evidence-Based practices to facilitate positive changes in offenders and used standardized instruments to evaluate the client’s capacities and environmental situation by conducting screenings
- Attended courts to inform the court system of the contract violations and assist with revocation proceedings, while administrating intermediate sanction procedures for minor offender violations
- Maintained knowledge of each client’s background and violations to testify in court to demonstrate the cause and motion to revoke hearings and inform the court of the successful completion.
- Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
- Conducted investigations into violations and other allegations.
- Built relationships with defendants and offenders, assessing living conditions and case background information.
- Employed appropriate incentives and sanctions to achieve desired behaviors and outcomes.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Wrote progress reports and testified under oath at court hearings.
- Evaluated people on probation to determine best course of rehabilitation.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Adhered to legal requirements by performing office, home and employment visits.
- Supervised offenders to reduce risk to community.
- Helped resolve probationer issues with housing, employment and healthcare.
- Researched each case thoroughly to strengthen case outcomes.
- Completed reports on behalf of court and associated legal entities.
- Oversaw administration of DNA indexing and drug and alcohol screenings for offenders.
- Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.
- Initiated crisis intervention by following official crisis communication plans and training.
- Referred felony and misdemeanor offenders to necessary community resources.
- Suggested special community service rehabilitation programs to help further support offenders.
- Performed both pre-sentence and pre-parole investigations.
- Interpreted legal concepts and issues to complete and close out cases.
- Maintained compliance with all legal statutes, policies and procedures.
- Interpreted data from various assessment tools to determine appropriate level of supervision.
- Screened offender referrals and completed intake interviews and paperwork.
- Handled over [Number] full-cycle caseloads per month.
- Arranged and implemented offender prison release programs.
- Gathered information from people in community, family members and agencies about conduct of probationers.
- Observed residents for compliance and behavior issues.
- Created and maintained parole hearing information to keep leadership up-to-date on offender status.
- Coordinated community and job placement resources.
- Performed thorough legal research to strengthen case arguments.
- Tracked assigned juvenile movements and adherence to probation requirements.
- Compiled information from law enforcement and conducted interviews with youth offenders.
- Monitored minors, guardians and non-custodial family members.
- Transported and monitored offenders on probation and parole for compliance with court protocols.
- Suggested bail recommendations to court to aid with case outcomes.
- Verified social and legal history information of individual probationers.
- Oversaw credentialing activities for all employees, contractors and consultants.
- Screened incoming employees, personal belongings, and shipments for security concerns.
- Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
- Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
- Developed case reports detailing inmate history and likelihood of committing another crime.
- Arranged substance abuse rehabilitation for offenders.
- Performed routine home inspections and drug tests for offenders on parole.
- Provided court testimony to support court decisions.
- Monitored inmates' progress using questionnaires and psychological testing.
- Served as court liaison by attending court hearings and presenting reports and recommendations.
- Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
- Conducted preliminary interviews for U.S. Parole Commission.
Head Swim Team Coach
YMCA
01.2008 - 12.2018
- Oversaw day-to-day functions and activities to maintain a streamline of operations
- Accurately educated students of the basic swim strokes, proper techniques, and lifesaving skills
- Coordinated monthly work schedules for 40+ employees, managed payroll, and audited records
- Coordinate and execute programs, services, and activities for 125+ children and professionally communicated with the employees, school personnel, and parents
- Facilitated positive development of children to enhance their personal growth and life skills
- Collected financial items to be secured and completed client records with high accuracy
- Responsible for managing and overseeing programs/activities for 50 youth members, while supervising fellow team members in compliance of company policies and procedures
- Develop and implement swim lesson curriculum for various skill levels to ensure consistent progress and improvement among students
- Develop and implement new training programs for swim coaches and lifeguard instructors to enhance their skills and abilities in teaching and ensuring the safety of participants
- Coordinate and manage swim meets and competitions for the swim team, ensuring smooth operations and providing a positive experience for participants and spectators
- Create and implement a comprehensive safety plan for all swim programs and activities, including emergency procedures, risk management strategies, and staff training
- Ensure compliance with all safety regulations and policies to create a safe and secure environment for swimmers and participants
- Collaborate with other YMCA departments to develop integrated programs that promote overall health and wellness for members
- Assist in the development and implementation of a marketing plan to promote swim programs and activities to the local community, increasing participation and revenue for the YMCA.
- Taught daily swim instruction to students varying in ages and skill levels.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Education
Bachelor of Science - Criminal Justice -
Old Dominion University
Norfolk, VA08.2008
Skills
- Professionalism
- Excellent Communication
- Adaptability
- Professional Resident/Patient Service
- Positive Rapport Building
- Policy/Procedure Compliance
- Social Behavioral Observation
- Payroll Functions
- Record Management
- Counselor Experience
- Leadership
- Team Management
- Scheduling
- Innovative Solutions
- Problem-solving
- Resource Management
- Court Proceedings
- Interviewing
- Data Entry
- Knowledge of Drug Testing Procedures
- Youth Mentoring
- Parent and Caregiver Rapport
- Youth Supervision
- Behavior Modeling
- Youth Behavior Management
- Therapy Management
- Addiction Expertise
- Counseling Best Practices
- Youth Guidance
- Cognitive Behavior Therapy
- Program Coordination
- Recreational Activities
- Regulatory Compliance
- Behavior Management
- Team Collaboration
- Tactful Communication
- Crisis Management
- Group Counseling
- Verbal and Written Communication
- Crisis Intervention
- Mediation
- Rapport Building
Timeline
Probation Officer
City of Hampton
01.2020 - 03.2023
Juvenile Counselor
Merrimac Center
01.2012 - Current
Head Swim Team Coach
YMCA
01.2008 - 12.2018
Bachelor of Science - Criminal Justice -
Old Dominion University
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