Audie Jacks
Logistics Coordinator
Adamsville,AL
Summary
Talented professional with expert Sales, Warehouse Logistics and Customer Service talents. Composed persona known for having excellent drive. A dependable, quick learner with 40 plus years of a variety of different employment experiences. Logistics expert with solid track record in managing supply chains and streamlining operations. Strong focus on team collaboration and adaptability to changing needs. Skilled in inventory management, vendor coordination, and transportation logistics. Reliable and results-oriented professional driven to optimize processes and achieve organizational goals.
Overview
31
31
years of professional experience
Work History
Warehouse Logistics and Inventory Control
U S Foods
11.2022 - Current
- Coordinated closely with procurement team members to ensure timely replenishment of critical items while adhering to cost-saving measures where possible.
- Conducted root cause analysis on recurring issues related to stock discrepancies, initiating corrective actions to prevent future occurrences.
- Optimized warehouse layouts for better space utilization, allowing for more efficient storage of products.
Assistant Store Manager
Piggly Wiggly Supermarket
Homewood, AL
11.2012 - Current
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Walked through store areas daily to identify and proactively resolve issues negatively impacting operations.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Analyzed and interpreted store trends to facilitate planning.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Assistant Store Manager
Big Lots
Hoover, AL
04.2010 - 11.2012
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Walked through store areas every day to identify and proactively resolve issues negatively impacting operations.
Assistant Store Manager
Piggly Wiggly Supermarket
Mountain Brook, AL
03.1999 - 04.2010
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Stock Manager
Piggly Wiggly Supermarket
Pleasant Grove, AL
11.1996 - 03.1999
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
- Set up displays of merchandise to market new products to customers.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Censor-tagged merchandise to help deter theft and maximize sales of merchandise.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Conducted research to address shipping errors and packaging mistakes.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Reduced waste with staff supervision and using first-in first-out method.
Store Manager
Riviere Supermarket
Wylam, AL
04.1994 - 11.1996
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Education
No Degree -
University of Phoenix
Phoenix ArizonaHigh School Diploma -
Minor Christian High School
Birmingham06.1986
Skills
- Sales Tracking
- Strategic Merchandising
- Pricing and Markdowns
- Store Opening and Closing
- Problem Anticipation and Resolution
- Time Management
- Inventory Control
- Department Oversight
- Hiring and Training
- POS Systems
- Originality and Creativity
- Coaching and Mentoring
- Business Leadership
- Focus and Follow-Through
- Management Training
- Shift Scheduling
- Mathematical Calculation and Reasoning
- Finance and Accounting Oversight
- Performance Monitoring and Evaluation
- Work Planning and Prioritization
- Retail Operations
- Verbal and Written Communication
- Customer Service
- Attention to Detail
- Store Organization
- Incident Reports
- Transaction Processing
- Stock Rotation
- Complaint Resolution
- Team Relationships
- Customer Relations
- Supervisory Abilities
- Merchandise Stocking and Replenishing
- Stock Management
Timeline
Warehouse Logistics and Inventory Control
U S Foods
11.2022 - Current
Assistant Store Manager
Piggly Wiggly Supermarket
11.2012 - Current
Assistant Store Manager
Big Lots
04.2010 - 11.2012
Assistant Store Manager
Piggly Wiggly Supermarket
03.1999 - 04.2010
Stock Manager
Piggly Wiggly Supermarket
11.1996 - 03.1999
Store Manager
Riviere Supermarket
04.1994 - 11.1996
No Degree -
University of Phoenix
High School Diploma -
Minor Christian High School
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