Audra Castro
Terrell,TX
Summary
Results-driven professional with a strong work ethic and adaptability, known for exceptional interpersonal skills. Demonstrated ability to excel in independent roles while rapidly acquiring new competencies. Committed to embracing new challenges and contributing effectively to team objectives.
Overview
27
27
years of professional experience
Work History
Homemaker
Self-employed
Terrell, TX
02.2017 - Current
- Managed household errands and other essential duties.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Prepared nutritious meals for family members following dietary guidelines.
- Supported bathing, dressing and personal care needs.
- Organized medications for family members and administered them according to directions.
- Promoted specific skills through activities and flashcards.
Quality Control Inspector
Walmart Distribution Center #6056
Terrell, TX
03.2006 - 02.2017
- Notified supervisors or other relevant personnel of test or production issues.
- Used specialized tools to take precise measurements of various aspects of samples.
- Compared product and materials colors, shapes, textures and grades with predetermined templates.
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Matched arriving materials with purchase orders, submitted discrepancy forms as necessary.
- Selected samples for use as test models.
- Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards, or quality levels.
- Learned new testing methods through continued education and research.
- Operated equipment and machinery according to safety guidelines.
- Worked with cross-functional teams to achieve goals.
- Maintained records of all nonconforming products and completed corrective actions as required.
Assistant Manager/Classroom Coordinator
Recollections
Arlington, TX
01.2004 - 02.2005
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Maintained up-to-date knowledge of company products and services.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Reviewed completed work to verify consistency, quality, and conformance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Communicated regularly with customers to gain insights into their needs.
- Developed and implemented classroom policies and procedures.
- Backed up lessons with personal support, small group instruction and hands-on activities.
- Kept track of teaching materials and regularly stocked school supplies.
- Assisted in preparing lesson materials and bulletin board displays.
- Collaborated with colleagues on projects related to curriculum improvement.
Retail Store Manager
Anchor Blue
Mesa, AZ
01.1998 - 10.2004
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Initiated new product training sessions for employees to improve product knowledge.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Established weekly and monthly goals for sales staff to achieve desired results.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Drafted detailed reports on store performance for upper management review.
- Conducted regular inventory counts throughout the year to maintain accurate records.
- Recruited, trained and managed a team of 20+ employees.
- Monitored employee performance and provided feedback on a regular basis.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Improved profitability by executing daily, weekly, and monthly floor plan changes.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
- Prepared employee performance appraisals, providing actionable feedback.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Supervised cash drawer balances and deposits of store receipts.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Education
High School Diploma -
Terrell High School
Terrell, TX05-1996
Some College (No Degree) -
Trinity Valley Community College
Terrell, TXSkills
- Strong Verbal Communication Skills
- Relationship building
- Dependable and responsible
- Supportive Mindset
- Collaborative Teamwork
- Critical thinking
- Incident reporting
- Safety procedures
- Performance monitoring
- Reporting and documentation
Affiliations
- Woodworking/DIY - I have completely remodeled my entire home using techniques in plumbing, electrical, tilework, woodworking, and flooring. Most skills were learned by seeking out training and information on tools and processes.
- Avid reader - I enjoy books from all genres and have a collection exceeding 200 titles of my own.
Accomplishments
- Anchor Blue - had one of the lowest shrink stores in my district.
- Walmart Distribution - While a Receiving Manager I was chosen, with two other people, to learn an entirely new software system for Receiving/Shipping that required off-site training. we had to code and key in all DC specific information and train the entire management team on utilizing and implementing the program and processes.
References
References available upon request.
Timeline
Homemaker
Self-employed
02.2017 - Current
Quality Control Inspector
Walmart Distribution Center #6056
03.2006 - 02.2017
Assistant Manager/Classroom Coordinator
Recollections
01.2004 - 02.2005
Retail Store Manager
Anchor Blue
01.1998 - 10.2004
High School Diploma -
Terrell High School
Some College (No Degree) -
Trinity Valley Community College