Audra Collier

Performs administration of public safety and law enforcement programs through development of administrative policies, operational objectives, goals, and tactical plans. Monitors and evaluates the efficiency and effectiveness of service delivery methods, policies and procedures, and appropriate service and staffing levels. Identifies opportunities for organizational growth and modifies existing program offerings as needed. Communicates program priorities and performance standards to unit personnel.

Supervises public safety personnel daily functions, investigates complaints regarding call handling, manages staffing and daily schedules. Implements policies and procedures. Identifies opportunities for training and organizational growth. Trains staff, conducts training meetings, and oversees the Communications Training Program. Provides feedback/coaching to personnel and makes recommendations for appropriate course of action.

Receives emergency calls requesting police, fire, and rescue assistance. Determines appropriate response in accordance with established procedures and assessment of the situation. Dispatches Public Safety units in response to calls for service. Maintains a record of all calls and radio messages. Monitors status of public safety, parking transportation, campus cruiser, residential protection, assets protection, and other special duty units.