Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Audra DeVore

Workplace Professional
Francis,UT

Summary

Bringing 16+ years of experience in real estate, facilities, and operations management, accompanied by a proven track record of successfully expanding portfolios, overseeing construction projects, and leading global teams. Expertise spans real estate strategy, leasing, and facilities management, all underscored by a commitment to optimizing operational efficiency while demonstrating adeptness in budget management and strategic planning.

Overview

15
15
years of professional experience

Work History

Workplace & Real Estate Consultant

DeVore Advisory
01.2023 - Current
  • Conduct comprehensive operational reviews and deploy improvement strategies.
  • Gather, document, and analyze data to assess business trends.
  • Implement strategic communication activities to engage the workforce and external stakeholders.
  • Perform cost analysis and cost-effectiveness studies to address gaps.
  • Evaluate processes and develop improvement plans.
  • Provide recommendations on best practices and forecasts to executive staff and committees.

Director, Real Estate & Facilities

Smartsheet
02.2019 - 02.2022
  • Developed and oversaw annual capital expense budgets ranging from $5 million to $25 million, as well as operating expenses exceeding $25 million.
  • Led the expansion of the real estate portfolio from a single 30,000 square-foot office to 10 locations in 9 cities across 4 countries, totaling over 400,000 square feet.
  • Successfully developed, negotiated, and managed 25+ real estate transactions.
  • Managed 40+ projects valued from $100,000 to $8 million, while supervising dynamic project teams composed of both internal and external personnel, ensuring on-time and on-budget project completion.
  • Collaboratively guided and advised executive leadership on office expansion decisions.
  • Established strategic, enduring external partnerships with brokers, architects, general contractors, and vendors, resulting in an efficient and knowledgeable construction delivery team.
  • Built, managed, and developed a workplace team of 15+ members, providing coaching, mentorship, conducting performance evaluations, and fostering inclusive work cultures.
  • Led contract negotiations for lease agreements, vendor engagements, and construction contracts.
  • Initiated and managed a global facility repair and maintenance program, achieving operational continuity and effectiveness.

Office Manager

Smartsheet
10.2015 - 02.2017
  • Developed and managed operating expense budgets up to $5M
  • Recruited, developed, and supervised a dynamic office support team comprising up to 6 employees.
  • Designed and executed a comprehensive food and beverage program through a single vendor, enhancing employee options and quality while reducing the workload on the office support team.
  • Oversaw the procurement and management of all office and facility vendor contracts, cultivating new partnerships and ensuring adherence to service level agreements.
  • Successfully oversaw five office construction projects with budgets of up to $2 million each, while also directing external project teams to achieve timely and cost-effective project completions.
  • Proficiently orchestrated a wide spectrum of company events, encompassing in-office meetings, employee morale-boosting initiatives, team-building activities, and large-scale off-site celebrations.
  • Spearheaded procurement and implementation efforts to establish a unified branded merchandise vendor, leading to enhanced product quality, broader selection, improved budget and inventory management, and streamlined product rotation, all while ensuring strict adherence to brand standards.
  • Managed all aspects of office facilities, including maintenance, repairs, space planning, and seamless office relocations.

Operations Lead

Deloitte
05.2012 - 10.2015
  • Efficiently managed workflow and office operations across three Seattle offices, catering to a workforce of 900+ employees.
  • Oversaw the daily workflow of the office team, providing crucial support to internal clients in areas such as Administrative Services, Office Facilities, Security, Print/Mail/Shipping Services, Meeting & Event Services, Record Management, and Tax Processing.
  • Skillfully organized all employee office events, from lively afternoon happy hours to annual holiday parties and picnics.
  • Provided essential meeting services support for high-level office meetings, including those involving visiting Board of Directors and prestigious client events.
  • Assisted in office real estate projects, including a comprehensive office remodel.
  • Contributed to office operations transitions for two acquisitions, including the training of new staff, seamless vendor transitions, and effective facility management.
  • Devised staffing strategies and business plans to address seasonal demands, overseeing cross-training initiatives for team members.
  • Played an active role in the hiring process, diligently contributing to onboarding and training efforts for new team members.
  • Developed, refined, and documented office and team procedures to enhance efficiency and clarity.
  • Expertly resolved escalated customer service issues, ensuring client satisfaction.

Site Supervisor

Ricoh USA, Inc
06.2008 - 05.2012
  • Supervised a multifunctional team responsible for Print, Mail, Facilities, Reception, and Office Services, serving a 550+ employee office.
  • Collaborated in the formulation of a strategy to consolidate multiple service teams into a unified department.
  • Devised and executed operational processes to enhance accountability and precision.
  • Cultivated a strong partnership with clients, ensuring the optimal utilization of contracted staff.
  • Effectively managed invoicing, supply levels, and procurement, resulting in elevated service levels.

Education

Big Bend Community College
Moses Lake, WA

Skills

Planning Budgeting & Forecastingundefined

Timeline

Workplace & Real Estate Consultant

DeVore Advisory
01.2023 - Current

Director, Real Estate & Facilities

Smartsheet
02.2019 - 02.2022

Office Manager

Smartsheet
10.2015 - 02.2017

Operations Lead

Deloitte
05.2012 - 10.2015

Site Supervisor

Ricoh USA, Inc
06.2008 - 05.2012

Big Bend Community College

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