Audra Ferguson
Summary
Real estate industry professional with over 25+ years of experience in providing new homes and excellent customer service to prospective Houston area residents. I look forward to continuing to serve others in finding their dream home by utilizing the knowledge and skills developed during my time in multi-family leasing as well as new home sales.
Overview
16
16
years of professional experience
Work History
Sales Consultant
Perry Homes
12.2024 - 08.2025
- Cultivated strong relationships with homebuyers, delivering outstanding guidance and support throughout the buying process.
- Maintained and strengthened relationships with developers, ensuring seamless collaboration.
- Followed up with existing customers to provide additional support and address concerns.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Sales Consultant
Beazer Homes
01.2022 - 12.2024
- Effectively moves through the unique and everchanging challenges of the real estate industry to provide unique new home opportunities and excellent customer service to each buyer and realtor.
- Discusses and sets expectations of the home building experience with clients and agents. Manages communities, in tandem with construction and marketing to provide an excellent experience.
- Uses Salesforce to thoroughly manage day-to-day and long-term prospecting and sales activities.
- Sharpens sales skills regularly by participating in sales trainings and readings including those of Jeff Shore.
Online Sales Consultant
Empire Communities
07.2021 - 01.2022
- Managed all incoming internet leads from the company website and third-party companies.
- Generated new customer opportunities by prospecting and developing existing leads through phone, email, and personalized long-term follow-up. Using Salesforce for all activities.
- Demonstrated exceptional qualification of leads identified potential to become sales opportunities.
- Exceeded the monthly Sales Contribution Benchmark at 32%.
Sales Consultant
Pulte Homes and Del Webb
08.2018 - 04.2021
- Trained extensively in the entire new home sales process. Solidified knowledge of home sales, construction, financing, marketing, and community development.
- Navigated the home sales process alongside clients and realtors, providing exceptional customer service in single family communities and in the 55+ neighborhoods.
- Maintained working knowledge of builder, community, products, as well as market area, competitive communities and products, and consumer related company information.
- Awarded Top Conversion Rate (100%) of buyers selecting to use in-house mortgage company in both 2019 and 2020. Achieved conversion rate of 97% in 2021.
Assistant Community Manager
Camden Property Trust
04.2009 - 07.2018
- Began career with Greystar Management in April 2009 and transitioned to Camden Property Trust in October 2011 as a part of company merger.
- Promoted to Assistant Community Manager in September 2013.
- Qualified each prospect in accordance with company standards based on their personal needs.
- Prepared accurate leasing and renewal contracts. Delivered and executed all documents and properly stored and audited all information efficiently and securely.
- Trained new leasing consultants and worked closely with the team to set and meet short and long term community goals.
Skills
- Sales Presentations
- Contracts
- Follow Up
- Relationship Building
- Product Knowledge
- Time Management
Timeline
Sales Consultant
Perry Homes
12.2024 - 08.2025
Sales Consultant
Beazer Homes
01.2022 - 12.2024
Online Sales Consultant
Empire Communities
07.2021 - 01.2022
Sales Consultant
Pulte Homes and Del Webb
08.2018 - 04.2021
Assistant Community Manager
Camden Property Trust
04.2009 - 07.2018