Audra Gist
Rosharon,TX
Summary
Hardworking customer service focused individual with experience assisting visitors and clients by responding to requests and finding appropriate solution to issues. Demonstrates positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Overview
5
5
years of professional experience
Work History
Editorial Assistant
The Buffalo Criterion Newspaper
Buffalo, NY
10.2023 - Current
- Organizes the editorial calendar, coordinated deadlines with authors and editors.
- Maintain digital archives of publications.
- Proofread and edited content written by others.
- Monitored trends in the publishing industry and recommended changes as needed.
- Verified facts, dates and statistics using standard reference sources.
- Reviewed manuscripts for grammar and spelling accuracy.
Bartender
Thirteen by James Harden
Houston, TX
04.2021 - 07.2023
- Effectively multitasked within fast-paced environment.
- Resolved customer complaints in a professional manner.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed accurate bar tabs and processed cash and credit card transactions.
Sales Associate
Saks Fifth Avenue
Houston, TX
08.2020 - 03.2021
- Maintained records related to sales for store management.
- Ticketed, arranged and displayed merchandise to promote sales.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Provided accurate information about products, prices and services.
- Greeted customers to determine wants or needs.
Receptionist Administrator
Lloyd's Register
Houston, TX
02.2019 - 04.2020
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Monitored progress on projects assigned by upper management.
Education
Bachelor of Arts - Communication Studies
SUNY Buffalo State
Buffalo, NY05-2018
Skills
- Market Trends
- Phone and Email Etiquette
- Customer Service
- Clear Communication
- Relationship Building
- Client Account Management
Timeline
Editorial Assistant
The Buffalo Criterion Newspaper
10.2023 - Current
Bartender
Thirteen by James Harden
04.2021 - 07.2023
Sales Associate
Saks Fifth Avenue
08.2020 - 03.2021
Receptionist Administrator
Lloyd's Register
02.2019 - 04.2020
Bachelor of Arts - Communication Studies
SUNY Buffalo State