Audra Haidet
Charlotte,NC
Summary
Highly experienced sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Reliable and upbeat sales associate that is also successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning.
Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized Interior Designer adept at multi-tasking and developing creative solutions. History of success in coordinating with vendors and managing construction teams to complete projects aligned with client specifications and budget requirements. Accomplished Flight Attendant offering over 9 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.
Overview
34
34
years of professional experience
Work History
Sales Associate
Scout & Molly's
07.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Founder and Owner -Principal Designer
Haidet Design Co.
01.2021 - Current
- Applied skill in color theory and composition to bring client visions to life
- Obtained approval of concepts by submitting rough drafts to management or to client.
- Built strong vendor relationships to facilitate favorable pricing on required materials.
- Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
- Determined personalized needs, tastes and design preferences through thorough client consultations.
- Illustrated visual concepts during client presentations through detailed plans and sketches.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Developed space planning concepts, color palette selections, and textile presentations.
- Defined space requirements from schematic design to construction phase and installation.
- Specified appropriate products and materials to meet project objectives and design scheme.
- Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials, and products.
- Produced detailed cost estimates and coordinated with vendors to deliver budget-friendly solutions.
- Participated in furniture selection and documentation of specifications.
- Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
- Oversaw installation of finishes, furniture and other design elements to control final product.
- Collaborated with contractors and suppliers for smooth execution of design plans.
- Presented design proposals to clients to establish clear project expectations and goals.
- Researched and stayed current on industry trends to incorporate new products into designs.
Professional Home Stager
Self - Owner At Staged To Sell
06.2007 - 07.2021
- Set up furniture to facilitate traffic flow and design objectives.
- Performed minor room adjustments to freshen up environments.
- Evaluated project costs and produced detailed estimates.
- Researched concepts and followed industry trends to provide knowledgeable insights to clients.
- Worked with and communicated effectively with Realtors to help their clients get properties sold quickly and for top dollar.
- Worked with furniture rental companies , sourcing furniture for clients .
- Setting up furniture arrival and set up staging accessories .
- Setting up furniture return to rental company and breakdown of staging items.
Professional Flight Attendant
Piedmont And US Airways
05.1989 - 07.1998
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Answered passenger questions and provided solutions to issues arising during flights.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
- Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
- Relayed updates and information to passengers after confirming key details with pilot.
- Used excellent customer service skills in addressing passengers' needs.
- Responded to passenger emergencies to provide first aid.
- Monitored cabin during flights and responded to passenger inquiries or issues.
- Assisted passengers in boarding and deplaning aircraft.
- Delivered food and beverage service, reading material and other in-flight services.
Education
Accreditations in Professional Home Staging
Staged Homes.com In Person Training
Philadelphia, PA05.2006
FA Training To Obtain FAA Certification
Piedmont Flight Attendant Training
Winston-Salem, NC06.1989
High School Diploma -
The Patterson School Boarding School
Patterson NC06.1986
Skills
- Performance Reporting
- Customer Satisfaction
- Promotional Planning
- Excellent People Skills
- Selling Techniques
- Revenue Growth
- Verbal Communication
- Consumer Trends
- Sales Expertise
- Store Displays
- Business Strategies
- Customer Needs Assessments
- Store Merchandising
- Product Promotion
- Social Perceptiveness
- Credit Card Transaction Processing
- Department Resets
- Money Handling
- Cash Register Operation
- Retail Objectives
Timeline
Sales Associate
Scout & Molly's
07.2021 - Current
Founder and Owner -Principal Designer
Haidet Design Co.
01.2021 - Current
Professional Home Stager
Self - Owner At Staged To Sell
06.2007 - 07.2021
Professional Flight Attendant
Piedmont And US Airways
05.1989 - 07.1998
Accreditations in Professional Home Staging
Staged Homes.com In Person Training
FA Training To Obtain FAA Certification
Piedmont Flight Attendant Training
High School Diploma -
The Patterson School Boarding School
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