Audra Helms
Viera,FL
Summary
Detail-oriented and client-focused professional with extensive experience in sales operations, accounting support, estate sales, auctions, and customer service. Proven ability to manage financial transactions, reconcile accounts, coordinate events, negotiate contracts, and deliver high-quality client experiences in fast-paced environments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Estate Sale Planning & Facilitating
01.2016 - Current
- Plan, organize, and facilitate full-service estate sales from initial consultation through completion. Inventory, price, merchandise, and market estate contents to maximize value. Process sales transactions, manage payment collection, reconcile totals, and provide detailed post-sale financial summaries. Deliver compassionate, high-level customer service while coordinating with families, attorneys, realtors, and buyers.
Real Estate Agent
Dave Lowe Orlando Realty
08.2010 - Current
- Prepare and manage contracts, purchase agreements, and closing documentation. Conduct comparative market analyses, facilitate negotiations, and coordinate with lenders, escrow, and title companies. Maintain strong client relationships throughout the full sales lifecycle while ensuring regulatory compliance.
Auction Coordinator
Florida Auction & Estate Sales
01.2017 - 12.2021
- Managed online and live auctions including item cataloging, photography, bidder verification, payment processing, and shipping coordination. Maintained accurate financial records and monitored auction performance to support revenue goals.
Director of Catering Sales
Panera Bread
01.2012 - 01.2017
- Directed catering sales operations across 15 café locations. Managed billing, invoicing, payments, cancellations, and monthly/annual revenue reporting. Supported budgeting efforts, trained staff, and implemented sales strategies that increased revenue and customer retention.
Marketing, Sales & Data Entry
Panera Bread
01.2009 - 01.2012
- Entered and reconciled daily and monthly sales data, supported marketing initiatives, and assisted customers to improve satisfaction.
Catering Coordinator
Panera Bread
01.2003 - 01.2009
- Planned and executed corporate and private events, reconciled daily transactions, prepared bank deposits, coordinated vendors, managed inventory, and delivered consistent, high-quality customer service.
Education
Bachelor’s Degree -
Associate of Arts - Business Administration
Seminole State College of Florida
Skills
- Sales Operations & Revenue Tracking
- Customer Service & Client Relations
- Estate Sale & Auction Coordination
- Data Entry, Reporting & Compliance
- Accounting Support & Financial Reconciliation
- Contract Preparation & Negotiation
- Event Planning & Logistics
- Team Training & Operational Support
- Time management and Problem Solving
Certification
Licensed Real Estate Agent – State of Florida
Languages
English
Timeline
Auction Coordinator
Florida Auction & Estate Sales
01.2017 - 12.2021
Estate Sale Planning & Facilitating
01.2016 - Current
Director of Catering Sales
Panera Bread
01.2012 - 01.2017
Real Estate Agent
Dave Lowe Orlando Realty
08.2010 - Current
Marketing, Sales & Data Entry
Panera Bread
01.2009 - 01.2012
Catering Coordinator
Panera Bread
01.2003 - 01.2009
Bachelor’s Degree -
Associate of Arts - Business Administration
Seminole State College of Florida