Audra Jackson
Adams,WI
Summary
Social Work student with coursework in substance use disorders, mental health and coccuring disorders, resiliancy and recovery, and ethical decision making. Detail-oriented professional known for in client advocacy, confidentiality, documentation, referrals and interest in helping individuals achieve recovery.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Administrative Support
Adams County Health and Human Services
Adams, WI
03.2020 - Current
- Deliver comprehensive administrative support, including appointment scheduling and document preparation.
- Interact with clients and community members while providing professional and compassionate assistance
- Maintain confidentiality when handling sensitive client information and records
- Greeted visitors and directed them to appropriate personnel, enhancing visitor experience.
- Complete documentation and assist with referrals to appropriate services
- Collaborated with social-service professionals to identify and implement process improvements, streamlining operations.
Certified Veterinary Technician
Hill-dale Veterinary Hospital
Baraboo, Wisconsin
05.2016 - 03.2020
- Provided compassionate care to animals during examinations and treatments.
- Assisted veterinarians in surgical procedures and patient monitoring.
- Conducted physical examinations of animals to assess general health status.
- Educated pet owners on health care, nutrition, and preventive measures.
- Maintained accurate medical records and updated patient information systems.
- Coordinated with team members to ensure efficient clinic operations.
Education
Associate of Applied Science - Veterinary Technician
Globe University
Madison, WI05-2016
Bachelor of Science - Social Work
University of Stevens Point
Stevens Point, WI08-2026
Skills
- Client advocacy
- Medical record maintenance
- Team collaboration
- Clinical and administrative support
- Appointment scheduling
- Patient assessment
- Ethical decision-making
- Boundary management
- Patient intake
Certification
- Veterinary Technician Licence
Timeline
Administrative Support
Adams County Health and Human Services
03.2020 - Current
Certified Veterinary Technician
Hill-dale Veterinary Hospital
05.2016 - 03.2020
Associate of Applied Science - Veterinary Technician
Globe University
Bachelor of Science - Social Work
University of Stevens Point