Summary
Work History
Education
Skills
Timeline
Generic

Audra Jackson

Knollwood,TX

Summary

Proven Office Manager/Medical Assistant with a track record of enhancing patient care and streamlining operations at Sherman Medical Center. Excelled in office administration and customer service, significantly improving document management processes. Skilled in multi-tasking and clear communication, adept at maintaining confidentiality and managing sensitive information efficiently.

Work History

Office Manager/Medical Assistant

Sherman Medical Center
03.2021 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Handled all referrals and insurance authorizations.
  • Front desk coverage as needed- answering phones, scheduling appts, entering new patient information.

Medical Assistant

Baylor
01.2020 - 02.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.

Medical Assistant

Dr. Bruce Maniet
06.2018 - 01.2020
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Documented vital signs and health history for patients in clinic and hospital environments.

Medical Assistant

Center for Family Medicine
12.2005 - 05.2018
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Education

GED -

Irving High School
Irving, TX

Skills

  • Customer Service
  • Office Management
  • Office Administration
  • Excellent multi-tasking ability
  • Data Entry
  • Clear oral/written communication
  • Scheduling and calendar management
  • Document Management
  • Clerical Support

Timeline

Office Manager/Medical Assistant

Sherman Medical Center
03.2021 - Current

Medical Assistant

Baylor
01.2020 - 02.2021

Medical Assistant

Dr. Bruce Maniet
06.2018 - 01.2020

Medical Assistant

Center for Family Medicine
12.2005 - 05.2018

GED -

Irving High School

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Audra Jackson