Audra Ragona
Montgomery
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2025
2025
years of professional experience
Work History
Executive Office Assistant
Cabinet Renovations
03.2024 - 07.2024
- Answered phones/ Customer service.
- Picked up work supplies and office errands.
- Took payments, bank deposits, paid invoices and bills.
Retail Assistant
Josh Busch
04.2023 - 12.2023
- Assisted customers with product selection, answered queries and provided advice.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Processed payments using cash register, credit card machine and POS system.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Performed regular inventory checks to ensure accurate stock control.
- Assisted in setting up promotional displays, signage and window displays.
- Kept up-to-date knowledge of all products available in the store.
- Ordered supplies with distributors.
Arrowhead Country Club
Tiffany Alred
10.2022 - 04.2023
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Assisted in training new servers.
Business Owner
Thomas and Audra Ragona
- Monitored cash flow to ensure proper budgeting of resources.
- Negotiated contracts with vendors for supplies and services.
- Ensured compliance with all local laws and regulations related to the business operations.
- Resolved conflicts between employees or customers in a timely manner.
- Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
- Developed relationships with key stakeholders, such as suppliers and vendors, in order to secure advantageous terms for the company.
- Oversaw daily operations of the business and provided guidance when needed.
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Interviewed, trained and supervised employees.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Meet trucks on-site for truck unloads.
- Take calls and schedule appointments.
- Planned, coordinated, and scheduled daily activities.
Education
High School Diploma -
Jeff Davis High School, Montgomery, Al
05.1990
Skills
- Complaint Handling
- POS System Operation
- Order Processing
- Loss Prevention
- Inventory Management
- Payment Processing
- Customer Assistance
- Merchandise Receiving and Handling
- Building Customer Loyalty
- Decision-Making
Timeline
Executive Office Assistant
Cabinet Renovations
03.2024 - 07.2024
Retail Assistant
Josh Busch
04.2023 - 12.2023
Arrowhead Country Club
Tiffany Alred
10.2022 - 04.2023
Business Owner
Thomas and Audra Ragona
High School Diploma -
Jeff Davis High School, Montgomery, Al
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