Audra Taylor
Mesa,AZ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
Work History
General Merchandise Manager
Safeway
01.2024 - Current
- Facilitated cross-functional collaboration between departments to achieve shared goals related to store performance and customer satisfaction.
- Supported company initiatives through active participation in storewide marketing campaigns, special events, and community engagement efforts.
- Increased sales by implementing effective merchandising strategies and attractive product displays.
Assistant Store Manager
Natural Grocers
03.2023 - 11.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Assistant Store Manager
Henna Shoppe
05.2022 - 03.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Assistant Store Manager
Kroger
09.2007 - 05.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Collaborated with the Store Manager to develop strategic plans for sales growth and operational improvements.
- Managed daily store operations to ensure optimal customer service and employee productivity.
- Oversaw staff scheduling, ensuring adequate coverage during peak hours while minimizing labor costs.
- Fostered a positive workplace culture by consistently demonstrating leadership qualities such as integrity, professionalism, and open communication.
Education
High School Diploma -
Mountain Crest High School
Hyrum, UT05.1986
Skills
- Service Improvements
- Product Assortment
- Operational Efficiency
- Inventory Management
- Promotional planning
- Merchandise presentation
- Maintaining stock levels
- Retail display setup
Timeline
General Merchandise Manager
Safeway
01.2024 - Current
Assistant Store Manager
Natural Grocers
03.2023 - 11.2023
Assistant Store Manager
Henna Shoppe
05.2022 - 03.2023
Assistant Store Manager
Kroger
09.2007 - 05.2022
High School Diploma -
Mountain Crest High School