Audra Thomas
Goodlettsville,Tn
Summary
Accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Expertly analyzes comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors.
Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of the customer experience.
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Experienced Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Excelled in corporate bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes.
Overview
19
19
years of professional experience
Work History
Real Estate Agent
RE/MAX
04.2005 - Current
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Negotiated, facilitated, and managed real estate transactions.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Coordinated appointments to show tenants and buyers prospective homes.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Advised clients on staging techniques to enhance property appearance and increase buyer interest during showings.
- Expanded client base through consistent networking events, maintaining high levels of customer service and professionalism.
Property Manager
Cornerstone Associates, LLC
04.2008 - 12.2023
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting interests of both landlords and tenants.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Coordinated with legal counsel to resolve tenant disputes.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues quickly.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular property inspections to identify potential issues and address them proactively.
Bookkeeping Manager
Cornerstone Associates, NashvilleBnB And 3 Others
09.2010 - 12.2023
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Self-motivated, with strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Maintained and processed invoices, deposits, and money logs.
- Enhanced financial accuracy by regularly reconciling company accounts and producing accurate financial reports.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Improved cash flow management through timely invoicing, collections, and payment processing.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Established QuickBooks accounting system to reflect accurate financial records.
Boutique Hotel Manager
The Maddox Hotel
01.2022 - 12.2023
- Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
- Enhanced hotel's online presence through targeted marketing campaigns and social media engagement.
- Evaluated and promptly resolved lodging facility operational issues.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Monitored safety procedures to ensure secure environment for both guests and employees.
- Increased customer service ratings through personable service.
- Established positive work culture that promoted teamwork, collaboration, and employee morale.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Provided exceptional service and assistance to guests upon check-in.
Project Manager
Maddox Development, LLC
01.2020 - 02.2022
- Evaluated subcontractor performance regularly, ensuring high-quality work was consistently delivered on time and within budget constraints.
- Supervised day-to-day activities of 5 teams of sub-contractors to promote productivity and efficient use of resources, maintaining on-time and under-budget project delivery.
- Collaborated with structural engineers to evaluate structural integrity of projects.
- Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
- Surveyed sites to determine material needs and accurately manage inventories and budgets.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Collaborated with contractors, architects, engineers, and public agencies to complete projects within timeline limitations and budget constraints.
Education
Associate of Science - Accounting
Volunteer State Community College
Gallatin, TNHigh School Diploma -
El Segundo High School
El Segundo, CA06.1986
Skills
- Real Estate License
- Leads Prospecting and Follow Up
- Leasing and sales
- Technological proficiency
- QuickBooks
- Hotel Management
- Inventory Management
- Outstanding communication skills
- Client rapport
- Advanced problem solving
- Customer Relations
- Customer Service-Oriented
Timeline
Boutique Hotel Manager
The Maddox Hotel
01.2022 - 12.2023
Project Manager
Maddox Development, LLC
01.2020 - 02.2022
Bookkeeping Manager
Cornerstone Associates, NashvilleBnB And 3 Others
09.2010 - 12.2023
Property Manager
Cornerstone Associates, LLC
04.2008 - 12.2023
Real Estate Agent
RE/MAX
04.2005 - Current
Associate of Science - Accounting
Volunteer State Community College
High School Diploma -
El Segundo High School