Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AUDRA VERNON

Franklin,GA

Summary

Dynamic Administrative Assistant with a proven track record at VIE Technologies, Inc., excelling in customer service and data organization. Enhanced document retrieval efficiency by 30% through improved filing systems while fostering strong client relationships. Proficient in Microsoft Office Suite, ensuring seamless office operations and effective communication across teams.

Professional and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Administrative Assistant

VIE Technologies, Inc.
01.2020 - 06.2025
  • Assisted in managing schedules and coordinating appointments for staff.
  • Organized and maintained digital and physical filing systems for easy access to documents.
  • Conducted data entry tasks with attention to detail for accurate record-keeping.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Maintained inventory of office supplies and placed orders.

Administrative Assistant

Cornerstone SMR, Inc.
06.2016 - 12.2019
  • Developed templates for reports, improving consistency and reducing preparation time.
  • Assisted in onboarding new investors by preparing materials to obtain accurate personal details.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Implemented new CRM system to track client interactions, improving response times and client satisfaction.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

JB Grossman PA

Legal Secretaries
01.2007 - 12.2014
  • Managed complex calendars, ensuring efficient scheduling across multiple stakeholders.
  • Streamlined communication channels, enhancing response times and information sharing.
  • Coordinated travel logistics, optimizing itineraries for cost-effectiveness and convenience.
  • Developed and maintained filing systems, improving document retrieval efficiency by 30%.
  • Maintained appropriate filing of personal and professional documentation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Education

High School Diploma -

American Senior High School
Hialeah, FL
06.1984

Some College (No Degree) -

Broward Community College
Fort Lauderdale, FL

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Microsoft outlook
  • Excel spreadsheets
  • Customer and client relations
  • Customer relations
  • Scheduling
  • Documentation and recordkeeping
  • Data organization

Certification

  • Certified Legal Assistant, JB Grossman, PA - [2007 - 2014]

Timeline

Administrative Assistant

VIE Technologies, Inc.
01.2020 - 06.2025

Administrative Assistant

Cornerstone SMR, Inc.
06.2016 - 12.2019

JB Grossman PA

Legal Secretaries
01.2007 - 12.2014

High School Diploma -

American Senior High School

Some College (No Degree) -

Broward Community College

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