Audra Wawrzyniak
Phoenix,AZ
Summary
Dedicated Cashier Assistant brings customer-first attitude to helping clients safely shop, buy and transport items to vehicles. Experience cleaning and sanitizing work environment, carts and baskets alike to promote customer health and wellbeing. No-job-too-small approach to helping locate, bag and carry purchases. Offers energetic approach to assisting customers and fellow employees. Focused Cashier Assistant lends can-do demeanor to support front-end checkout experience. Particular focus on keeping shopping area, cashier stations, carts and baskets sanitized for each use. Dedicated approach to helping resolve customer inquiries and support product location, purchase and transport. Detailed understanding of practices to keep store smoothly operating. Versatile cahsire with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts.
Overview
15
15
years of professional experience
Work History
Cashier Assistant
Walgreens
09.2023 - Current
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new cashier team members in customer service and money handling processes.
- Worked with other associates to support cashiers and management needs.
- Removed trash, swept, and mopped floors for professional appearance.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Retrieved items for customers and verified prices.
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Replenished shelves regularly to meet customer demand and maximise sales.
- Processed refunds and exchanges in accordance with company policy.
- Used POS system to enter orders, process payments and issue receipts.
- Checked personal identifications during alcohol and tobacco sales.
- Curbside pick-up orders fast and efficiently.
- work with a scanning device( aka; zebra )
- ;
Bus Attendant
Washington Elementary School District
03.2018 - 05.2022
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Enforced [State] safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Communicated with bus drivers, contractors and schools regarding route changes.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Assisted juvenile passengers in crossing roadway safely.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Completed timely and detailed incident reports, following corporate guidelines for accurate recordkeeping.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
- Assisted administration with assignment of students to bus routes and prepared reports using [Software].
- Distributed completed school bus routes to bus contractors and appropriate schools.
- Operated lift and secured wheelchair to maximize student safety and stability.
- Assisted with safe and efficient boarding of all bus passengers.
- Monitored behavior to keep order and prevent bus driver from being distracted.
- Supervised students and maintained discipline on bus to reduce driver distraction.
- Informed parents of student behavioral changes to formulate guidelines and solutions.
- Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce risk of injury.
- Informed substitute and newly assigned drivers of routes and directions to maintain timely schedule.
- Documented incidents and submitted reports.
- Liaised with bus driver to conduct emergency evacuation drills.
- Built and maintained positive relationships with teachers, students and parents.
- Completed daily attendance logs for all routes.
- Communicated with bus driver to meet students' medical, physical and behavioral needs during transport.
Shift Leader
Old Country Buffet
04.2009 - 03.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
- Frequently inspected production area to verify proper equipment operation.
- Gathered, organized and input information into digital database.
Education
High School Diploma -
Standley Lake High School
Westminster, CO06.1999
Skills
- Customer Service
- Payment Processing
- Inventory Support
- POS System Operation
- Drawer Balancing
- Basic Math
- Store Cleaning
- Cash Handling
- Product Scanning
- Teamwork and Collaboration
- Critical Thinking
- Retail Operations
- Problem-Solving
- Relationship Building
Timeline
Cashier Assistant
Walgreens
09.2023 - Current
Bus Attendant
Washington Elementary School District
03.2018 - 05.2022
Shift Leader
Old Country Buffet
04.2009 - 03.2018
High School Diploma -
Standley Lake High School