Audreanna Thomas
Huntsville
Summary
Adaptable Signal Support Systems Specialist with exemplary telecommunications network troubleshooting skills. Dependable subject matter expert in the installation and operation of signal support equipment and the monitoring of network operations. Ready to utilize exceptional problem solving and decision making capabilities to secure a new role with a terrific organization. Agile Signal Support Systems Specialist proficient at maintaining all levels of network and system health. Holistic monitor of important system health metrics. Provides extraordinary support for assets ranging from signal-level hardware to complex computer systems to LAN and WAN installations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Signal Support Specialist (25U)
US Army
07.2021 - Current
- Enhance communication capabilities by installing and maintaining signal support systems and networks.
- Improve operational readiness by providing technical assistance and training for local area networks.
- Increase efficiency in equipment management, conducting inventory and maintenance checks on assigned communication assets.
- Support mission success by establishing and operating battlefield radio systems during training exercises and deployments.
- Safeguard sensitive information through diligent COMSEC account management, ensuring proper handling of classified materials and encryption devices.
Aviation Support Equipment Technician
Department Of Defense
05.2020 - 07.2021
- Enhanced equipment reliability by conducting comprehensive inspections and routine maintenance.
- Streamlined maintenance processes for increased efficiency and reduced downtime.
- Improved team productivity with thorough training on equipment operation and safety protocols.
- Reduced repair times by swiftly diagnosing malfunctions and implementing effective solutions.
- Ensured safe working environment by adhering to strict safety guidelines during all tasks.
Information Technology Specialist
Alabama Army National Guard
10.2017 - 07.2021
- Used ticketing systems to manage and process support actions and requests.
- Set up network profiles, security permissions and file sharing systems.
- Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
Signal Support System Specialist
Alabama Army National Guard
12.2010 - 07.2021
- Supervised, planned, and execute the installation, operation, and maintenance of all signal support systems
- Performed network integration via radio, wire, satellite, and battlefield automated systems
- Directed unit level signal training, and maintain Communication Security management (COMSEC) policy awareness within Battalion
- Acted as technical liaison and provided appropriate assistance where needed
- Maintained accountability and distribute information systems and devices valued at $653,727.
Materal Handler
Department Of Defense
10.2017 - 05.2020
- Used hand-held scanners and physical logs to accurately track item movements.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Catering Associate/ Patient Care Assistant
St Vincent East
01.2012 - 06.2014
- Provide outstanding customer service to patients
- Supervise food production area under lead of Executive Chef
- Prepare food for patients, charity organizations, and catering events
- Prepare meals as instructed by recipes and production sheets
- Insure all foods where labeled and stored properly in accordance with health and safety regulations.
Automotive Salesperson
Serra Hyundai
05.2011 - 01.2012
- Greet every customer with the intent to close sale while providing great customer service
- Close sales by overcoming objections and meeting client's overall needs
- Understand automobiles by studying characteristics, capabilities, and features
- Meet monthly sales quota as presented by higher management
- Enhance dealership reputation and overall image through job related accomplishments.
Education
Associate of Science - Information Systems
Central Texas College
Killeen, TX11.2024
No Degree - Aviation Life Support Equipment Technician
Aviation School Fort Rucker
02.2021
No Degree - Information Technology
Region D Signal School
09.2018
No Degree - Signal Support Systems
Signal School
07.2011
Skills
- Transmission Line Theory
- System Integration
- Fiber Optic Technology
- Radio Wave Propagation
- Frequency Hopping
- Hardware Installations
- Software Updates
- LAN Protocols
- End-User Support
- Conflict resolution
- Time management
- Interpersonal skills
- Multitasking
- Customer service
- Cybersecurity Measures
Certification
Secret Security Clearance (US Government)
Timeline
Signal Support Specialist (25U)
US Army
07.2021 - Current
Aviation Support Equipment Technician
Department Of Defense
05.2020 - 07.2021
Information Technology Specialist
Alabama Army National Guard
10.2017 - 07.2021
Materal Handler
Department Of Defense
10.2017 - 05.2020
Catering Associate/ Patient Care Assistant
St Vincent East
01.2012 - 06.2014
Automotive Salesperson
Serra Hyundai
05.2011 - 01.2012
Signal Support System Specialist
Alabama Army National Guard
12.2010 - 07.2021
Associate of Science - Information Systems
Central Texas College
No Degree - Aviation Life Support Equipment Technician
Aviation School Fort Rucker
No Degree - Information Technology
Region D Signal School
No Degree - Signal Support Systems
Signal School