Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Audrey Allen

Syracuse,NY

Summary

A highly motivated, team orientated, results driven professional with over 25 years experiences Perceptive educator with solid record of accomplishment in attaining and surpassing targets throughout my career. Stay on top of trends in education to maintain modern, efficient systems meeting needs of diverse students. Solid relationship-builder with decisive approach to solving operational problems.

Overview

24
24
years of professional experience

Work History

Adult Education – GED Preparation Instructor

Onondaga County Children/Family Services – Hillbrook Detention Center
12.2019 - Current

Oversee GED/HSE program in Essential Education through an adaptive learning system

  • HSE Test Center Administrator
  • Administer formative assessment testing
  • Create and adjust curriculum, lessons, and instruction based on students' educational needs, GED content areas, and culturally relevant pedagogy and andragogy
  • Support online, grade-level courses and evaluate the resident's performance and progress in accordance with the New York State curriculum
  • Oversee High School Equivalency program and testing site
  • Manage HSE students with new student interview, onboarding, assessments, online lessons and assignments
  • Program Coordinator/Co-Admin for the following online Education programs
  • OSHA 10 and 30 online Training Provider/Administrator
  • ServSafe Training Administrator
  • Multi-level administrative duties (teacher)
  • Utilize eLearning Authoring Tools to create immersive learning experiences through LMS
  • Work with team to complete intake, orientation, and testing of students in classroom and pods on new and returning students
  • Instruct students to increase foundational literacy and math skills that are leveled on the Test for Adult Basic Education (TABE)
  • Provide literacy-based career and technical education (CTE) and employment transitional support
  • Identify students' educational barriers to success and create individual plans of success
  • Teach students reading, writing, mathematics, social studies and science curriculum geared towards foundational literacy, numeracy, and GED content
  • Differentiate instruction including use of technology, small groups, partnerships, and one-on-one instructional support including individualized educational needs
  • Work with Hillbrook Case Managers to identify students' personal barriers to help them stabilize needs when transitioning back into the community and workforce
  • Accommodate for students with disabilities and personal needs as required under district, state, and federal regulations including IEPs and 504 plans
  • Provide classroom and behavior management through well-planned lessons and student engagement.

Test Monitor

New York State Department of Civil Service
10.2019 - Current
  • Represents department in administration of examinations and interpretation of testing policies or procedures
  • Distributes and collects examination materials
  • Reads instructions and administers sections of examinations or performance tests to groups of applicants
  • Instructs applicants in proper technique for completing and marking answer sheets
  • Observes applicants during test period to minimize distractions, prevent collaboration, copying, or use of unauthorized aids
  • Ensures test procedures are being followed

Ensures applicants are working on the proper segment of a timed exam and not reviewing previous or unassigned segments

  • Completes all necessary forms and reports at the completion of the examination process.

Volunteer Management - Biomedical Services/ New York Penn Region

American Red Cross
10.2017 - 10.2019
    • Oversee the Donor Ambassador Program, Committees, and Events
    • Supervise over 350 Donor Ambassadors/Volunteers across eight counties
    • Facilitate onboard and training via web-based, classroom or self-directed
    • Proven ability to implement best practices to ensure consistent processes delivery with data-driven, timely decisions and appropriate agent utilization and delivery of customer experience
    • Attend conferences, meetings, and other work-related training to ensure that department stays relevant and compliant with all funding requirements
    • Supervise staff to ensure that all elements of services are provided at an integrated facility as well as in community-based training sites
    • Establishing the framework, recruitment, engagement, scheduling, and retention of sufficient numbers of regulated and non-regulated volunteers to meet operational needs within assigned leadership territory
    • Directly supervise teams of volunteers
    • Develop a thorough volunteer needs assessment for assigned territory.

Director of Career Services – ITT Technical Institute / Northeast Division

ITT Educational Services, Inc.
10.2013 - 07.2015

Identify, establish, and foster working relationships with companies to provide internship opportunities for ITT Technical Institute students in career-focused programs

Manage job placement and conversion assistance: schedule and coordinate interviews for students; individualize work/volunteer opportunities geared towards career interests

  • Interview preparation
  • Utilize and administer self-assessment tools for career exploration
  • Facilitate workshops to assist students in meeting their career goals
  • Review and supervise on-campus recruitment and interviewing processes as well as resume referral and job listing services for current students as well as alumni
  • Coordinate and supervise staff professional development activities and training, including travel for professional development workshops, seminars, and conferences
  • Match students with organizations for paid internship opportunities in Drafting and Design Technology, Network System Administration, and Electrical Technology
  • Schedule, interview, and match students with community local businesses for purpose-driven employment seeking conversion
  • Connecting ITT Technical Institute graduates with career opportunities in corporate industries
  • Maintained database
  • Develop and implement marketing plans to achieve graduation employment goals
  • Successfully complete ITT/ESI's skills training programs and maintains certification
  • Build effective relationships with local and regional corporations, non-profit and government organizations and community partners to identify employment opportunities and to promote the school's qualified students, graduates, and alumni
  • Conduct professional presentations to employers regarding hiring relationships as dictated by company standards
  • Assist students and graduates in securing employment in their field of training
  • Provide career coaching, including seminars and workshops on interviewing techniques and other job search skills training to students and alumni
  • Ensure the up-to-date maintenance of the Career Services database, documentation, reports, and students records in accordance with company policies, government regulations, and accreditation standards
  • Participate in public relation activities promoting ITT Technical Institute
  • Serve as a member of the school's Advisory Committee.

Recruiter/Admissions – ITT Technical Institute/Northeast Division

ITT Educational Services, Inc.
09.2013 - 06.2015
  • Distribute information to prospective students who call or walk into the admissions office and will also serve as a generalist in Student Affairs
  • Explain ITT Technical Institutes associate degree career-focused programs, expected outcomes, students' services, and financial consideration to students, parents, and educators
  • Craft selling points for Drafting and Design Technology, Network System Administration, Electrical Technology degree programs
  • Schedule and conduct interviews pursued by qualified candidates for enrollment and determine the appropriateness of candidates for admission based on career goal compatibility
  • Knowledge of financial aid, student records, recruitment, advising, registration, support programs, and providing advising/counseling to active students
  • Competent in VA benefits.

Education

Teacher Certification

New York State Department of Education
New York State

Master Life-Skills Train the Trainer Certification - Train The Trainer Certification

Arise Foundation
05.2022

Master of Arts - Education

University of Pheonix
Phoenix, AZ
04.2017

Bachelor of Science - Communications

SUNY Fredonia
Fredonia, NY
05.1992

Associate of Applied Science - Radio And Television Broadcasting

Onondaga Community College
Syracuse, NY
05.1989

Skills

  • Leading Educational Programs
  • Collaboration and Teamwork
  • Caseload Management
  • Interpersonal, Observational, and Communicant Skills
  • Outstanding Analytical and Organizational Skills
  • Facilitation and Engagement
  • Training
  • Project Management
  • Assessment and Coaching
  • Flexibility and Adaptability
  • Adult Learning Theory

Timeline

Adult Education – GED Preparation Instructor

Onondaga County Children/Family Services – Hillbrook Detention Center
12.2019 - Current

Test Monitor

New York State Department of Civil Service
10.2019 - Current

Volunteer Management - Biomedical Services/ New York Penn Region

American Red Cross
10.2017 - 10.2019

Director of Career Services – ITT Technical Institute / Northeast Division

ITT Educational Services, Inc.
10.2013 - 07.2015

Recruiter/Admissions – ITT Technical Institute/Northeast Division

ITT Educational Services, Inc.
09.2013 - 06.2015

Teacher Certification

New York State Department of Education

Master Life-Skills Train the Trainer Certification - Train The Trainer Certification

Arise Foundation

Master of Arts - Education

University of Pheonix

Bachelor of Science - Communications

SUNY Fredonia

Associate of Applied Science - Radio And Television Broadcasting

Onondaga Community College
Audrey Allen