Summary
Overview
Work History
Education
Skills
Timeline
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Audrey Almario

Clearfield

Summary

Dynamic barista with exceptional customer service skills honed at It’s Boba Time. Proven ability to operate espresso machines and maintain cleanliness while fostering a positive team environment. Recognized for consistently delivering high-quality beverages and enhancing customer satisfaction during peak hours. A reliable team player committed to excellence in hospitality.

Overview

3
3
years of professional experience

Work History

Barista

It’s Boba Time
05.2023 - 06.2024
  • Brewed high-quality espresso drinks following established recipes and guidelines
  • Maintained cleanliness of workstations and equipment to ensure health and safety standards
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly
  • Operated point-of-sale system efficiently for accurate order processing
  • Collaborated with team members to create a positive work environment and enhance service delivery
  • Adapted quickly to changing demands during peak hours while maintaining quality standards
  • Learned beverage preparation techniques, focusing on consistency and presentation
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained clean and organized workspace, ensuring welcoming environment for customers.
  • Packaged bagels, muffins and other food items for customer purchase.

Front of House Employee

Panda Express
11.2021 - 05.2023
  • Greeted guests warmly and ensured a welcoming atmosphere for all customers.
  • Managed cash register operations, including handling transactions accurately and efficiently.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of orders to guests.
  • Adhered to health and safety standards while preparing beverages and food items.
  • Provided information on menu items and promotions to maximize customer satisfaction.
  • Supported team members during peak hours by multitasking effectively under pressure.
  • Engaged with guests to resolve issues promptly, ensuring high levels of service quality.
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
  • Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.

Education

Taft Charter High School
Winnetka, CA
07.2022

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Team leadership
  • Order taking
  • Cash register operation
  • Decision-making
  • Espresso machine operation
  • Safe food handling
  • Beverage preparation
  • Excellent memory
  • Safe food handling practices
  • POS systems
  • Food preparation
  • Menu memorization
  • Hospitality service expertise
  • POS system operation
  • Coffee machinery
  • Coffee expertise
  • Professional demeanor
  • Drink customization
  • Espresso preparation
  • Basic math
  • Clear communication
  • Team collaboration
  • Verbal and written communication
  • Positive and professional
  • Calm demeanor
  • Dining room maintenance
  • Reliable and dependable
  • Customer service
  • Front counter maintenance
  • Speedy and efficient
  • Espresso machine operations
  • Coffee brewing
  • Opening and closing coordination

Timeline

Barista

It’s Boba Time
05.2023 - 06.2024

Front of House Employee

Panda Express
11.2021 - 05.2023

Taft Charter High School

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