Summary
Overview
Work History
Education
Skills
Timeline
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Audrey Ashby

Durant,OK

Summary

Hospitality professional with a strong work ethic and proven ability to quickly learn and apply new processes. Skilled in maintaining quality standards, resolving issues, and training teams in fast-paced environments. Brings sharp attention to detail, a positive and problem-solving mindset, and a passion for continuous improvement—ready to transition my skillset into a quality assurance specialist role at WebstaurantStore.

Overview

6
6
years of professional experience

Work History

Server/Trainer

Choctaw Casino & Resort
11.2023 - Current
  • Facilitated training and onboarding of new staff, emphasizing accuracy, consistency, and quality service
  • Ensured consistency and accuracy in order entry, food presentation, and timing - aligning with restaurant quality standards
  • Supported colleagues during peak hours, fostering a collaborative, upbeat work environment that enhanced overall productivity levels.
  • Contributed to inventory management by monitoring and tracking stock levels.

Shift Lead – Catering, Events & Service

Local Yocal BBQ and Grill, The Augustus
11.2020 - 02.2024
  • Maintained the restaurants' high standard of accuracy and attention to detail across catering orders, bar service, event setups, and daily operations, ensuring every guest experience met company expectations.
  • Acted as point of contact for catering and special events, ensuring seamless coordination, accurate order fulfillment, and customer satisfaction
  • Took full ownership of shift execution, from opening to end-of-day reporting, solving problems and minimizing service disruptions
  • Maintained a positive attitude in training and leading, mentoring team members and encouraging strong work ethics through hands-on leadership.


Front Desk Customer Service Representative

City of McKinney
05.2019 - 10.2021
  • Created and maintained pleasant and calming environment to deliver excellent experience for members and guests
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
  • Calculated correct purchase totals, updated accounts, and maintained detailed records for member account management.

Education

Blue Ridge High School
Blue Ridge, TX

Skills

  • Detail-oriented
  • Verbal and written communication
  • Computer skills
  • Positive attitude
  • Eager to learn and grow

Timeline

Server/Trainer

Choctaw Casino & Resort
11.2023 - Current

Shift Lead – Catering, Events & Service

Local Yocal BBQ and Grill, The Augustus
11.2020 - 02.2024

Front Desk Customer Service Representative

City of McKinney
05.2019 - 10.2021

Blue Ridge High School

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