Compassionate Certified Nursing Assistant diligent about serving patients' medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Certified Nursing Assistant
Northern Neck Senior Care Community
Warsaw, Virginia
11.2025 - Current
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Supported residents in daily living activities and personal care to enhance comfort and dignity.
Monitored vital signs and reported changes to nursing staff.
Communicated effectively with residents, families, and healthcare team members.
Documented patient information accurately in electronic health records.
Delivered meals to patients in their rooms and provided assistance with feeding to ensure proper nutrition.
Ensured cleanliness and organization of resident living spaces to promote a safe and welcoming environment.
Participated in training sessions to improve caregiving skills and knowledge.
Home Care Professional
Home Instead
Richmond, Virginia
10.2023 - 11.2025
Provided compassionate personal care to clients, ensuring comfort and safety.
Assisted clients with daily living activities, including meal preparation and hygiene.
Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
Maintained a clean and organized environment for clients' well-being.
Developed meaningful relationships with clients to enhance their quality of life.
Communicated effectively with clients, families, and team members to address needs.
Executed errands for clients, including grocery shopping and prescription pickups. for clients such as grocery shopping or picking up prescriptions.
Completed necessary documentation regarding client care and services provided.
Customer Service Manager
Foodlion Grocery Store
Warsaw, Virginia
03.2014 - 09.2023
Managed daily operations and service quality at a high-traffic grocery store.
Trained staff on customer service standards and policies to enhance service quality.
Resolved customer inquiries and complaints to improve customer satisfaction.
Provided fast, friendly, and knowledgeable service for routine questions and service complaints to ensure positive customer experiences.
Assigned and reconciled all drawers used by cashiers.
Conducted POS sales and refunds.
Processed daily cash deposits to ensure accurate financial records.
Executive Assistant
Northern Neck Health Inc
Warsaw, VA
12.2019 - 02.2023
Coordinated executive schedules to optimize meeting efficiency and time management.
Managed communication between executives and internal teams for seamless information flow.
Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Maintained confidentiality of sensitive documents and communications in daily operations.
Prepared reports, presentations, agendas, minutes, and other documents for the executive staff.
Organized company events and conferences to enhance team collaboration and engagement.
Provided customer support by answering telephone inquiries promptly. from customers or clients providing assistance where necessary.
Provided payroll services and maintained company bank account.