Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Audrey Bailey

Shorter,AL

Summary

Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Cashier

Eagles Service Station
Pike Road, AL
09.2024 - Current
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Built and maintained productive relationships with employees.
  • Answered customers' questions and provided information on store procedures or policies.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Checked personal identifications during alcohol and tobacco sales.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.

Player Services Representative

Wind Creek Casino
Montgomery, AL
08.2012 - 02.2014
  • Greeted customers in a professional and friendly manner.
  • Assisted customers with questions regarding gaming rules, regulations, and procedures.
  • Processed player signups and registrations for tournaments and promotions.
  • Maintained up-to-date knowledge of all gaming products available at the casino.
  • Performed cashiering duties including cashing out chips, coins, and tokens for patrons.
  • Inputted accurate data into computer systems while maintaining confidentiality of all patron information.
  • Responded promptly to guest inquiries or complaints in a courteous manner.
  • Communicated effectively with supervisors regarding any issues that arose during shifts.
  • Cultivated loyal customer base by providing excellent customer service.
  • Handled payment processing and provided customers with receipts and proper bills and change.

Education

Some College (No Degree) - Business Administration and Management

Grand Canyon University
Phoenix, AZ

Skills

  • Customer Relations
  • Cash Management
  • Liquor regulations and compliance
  • Product Knowledge
  • Ordering and stocking
  • POS system operations
  • Credit and cash transactions
  • Time management skills
  • Scanner operations
  • Retail Merchandising
  • Money Handling

Certification

  • Tax Certification
  • Gaming License
  • Ordained Minister

Timeline

Cashier

Eagles Service Station
09.2024 - Current

Player Services Representative

Wind Creek Casino
08.2012 - 02.2014

Some College (No Degree) - Business Administration and Management

Grand Canyon University

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Audrey Bailey