Audrey Barlow
Logan,UT
Summary
Licensed MLO skilled in mortgage application processing, emphasizing outstanding customer service. Background in dynamic food service environments enhances adaptability and quick decision-making. Consistently achieves high standards of service and operational effectiveness.
Overview
7
7
years of professional experience
Work History
Applications Specialist
Guild Mortgage
Logan, UT
10.2024 - 07.2026
- Obtained a Mortgage Loan Originator license.
- Processed submitted mortgage loan applications to ensure timely and accurate approval.
- Called clients to review information and schedule initial appointments to discuss loan estimates with a LOA.
- Completed mortgage applications with clients, pulling and reviewing credit reports for informed decision-making.
- Provided estimates and information for mortgage rates.
- Addressed client inquiries and resolved issues related to mortgage processes, providing guidance on payment and insurance information.
Administrative Assistant
Guild Mortgage
Logan, Utah
07.2023 - 10.2024
- Managed staff calendars and created appointments.
- Provided customer service by answering phone calls, assisting with inquiries, and greeting clients in-office.
- Managed inventory of office supplies, ensuring timely restocking and refilling
- Prepared for Guild events and assisted during the events.
- Created personalized closing gifts to enhance client appreciation.
Kitchen Manager
Terrace Grove Assisted Living
Logan, UT
10.2022 - 05.2023
- Directed kitchen staff to ensure smooth and efficient operations.
- Maintained food stock and storage in compliance with safety regulations.
- Organized and cleaned kitchen facilities to promote effective workflow.
- Created monthly schedules for all kitchen personnel to optimize staffing.
- Fostered a collaborative work environment promoting employee well-being.
- Met regularly with residents to update dietary preferences and requirements.
Marketing Internship
Guild Mortgage
Logan, UT
04.2021 - 07.2021
- Brainstormed event and marketing ideas to enhance engagement and visibility.
- Purchased supplies for events, coordinating raffle prizes, decorations, and food to ensure successful execution.
- Attended and worked at events for Guild Mortgage.
- Packaged and delivered closing gifts to title companies to strengthen client relationships.
Cook
Terrace Grove Assisted Living
Logan, UT
12.2019 - 10.2022
- Prepared and cooked meals for 80 individuals, ensuring satisfaction for residents, staff, and visitors.
- Provided tailored assistance to residents, enhancing comfort and overall well-being.
- Memorized residents' preferences and dietary restrictions to personalize meal service.
- Obtained a food handlers permit.
Dietary Aide
Terrace Grove Assisted Living
Logan, UT
10.2019 - 09.2020
- Ensured residents' comfort and well-being through attentive service and engagement.
- Took meal orders, dished plates, and served them to residents.
- Calmed residents with dementia through compassionate interaction and support.
- Prepared dining room and restocked supplies to create a welcoming meal environment.
- Cleaned the dining room after meals and washed dishes.
- Obtained CPR and First Aid certifications.
Education
Fast Forward Charter High School
Logan, Utah01-2022
Skills
- MLO licensed
- Workflow management
- Customer service expertise
- Salesforce training
- Active listening
- Problem-solving
- Attention to detail
- Time management
- Decision-making skills
- Team collaboration
Timeline
Applications Specialist
Guild Mortgage
10.2024 - 07.2026
Administrative Assistant
Guild Mortgage
07.2023 - 10.2024
Kitchen Manager
Terrace Grove Assisted Living
10.2022 - 05.2023
Marketing Internship
Guild Mortgage
04.2021 - 07.2021
Cook
Terrace Grove Assisted Living
12.2019 - 10.2022
Dietary Aide
Terrace Grove Assisted Living
10.2019 - 09.2020
Fast Forward Charter High School