Summary
Overview
Work History
Education
Skills
Timeline
Generic

Audrey Barrett

Baraga,USA

Summary

Dedicated professional with expertise in patient scheduling, medical records management, and front-desk operations. Utilizes effective communication and organizational skills to optimize patient care and office efficiency. Demonstrated knowledge of healthcare protocols, ensuring patient confidentiality and satisfaction. Mental health specialist with valuable experience supporting individuals through diverse mental health challenges, fostering a supportive and collaborative environment crucial for patient recovery. Recognized for adaptability and strong problem-solving abilities.

Overview

8
8
years of professional experience

Work History

Mental Health Aide & Fill-in Receptionist

Copper Country Mental Health
03.2022 - Current
  • Maintained strict confidentiality of client information in accordance with HIPAA regulations and professional ethics guidelines.
  • Improved patient well-being by providing compassionate care and support to individuals with mental health challenges.
  • Utilized effective time management skills to balance a high caseload, prioritizing tasks and ensuring timely completion of duties.
  • Assisted in the development of personalized treatment plans for better patient outcomes and progress tracking.
  • Monitored medication administration, ensuring accurate dosage and adherence to prescription guidelines.
  • Utilized active listening skills to build rapport with patients, creating an atmosphere of trust and understanding within the clinical setting.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Certified Nursing Assistant

Regency At Bluffs Park
05.2020 - 09.2021
  • Assisted patients who just had surgery, hip or knee replacement. Or patients who fell and needed rehab.
  • I worked with a physical and occupational therapist everyday. Many of the patients were short-term and had few long-term.
  • I would also take their vitals every morning; blood pressure, pulse, temperature, respiration, oxygen, or orthostatic if needed.
  • I have supervised a lot of wound care dressings changes, even assisted the nurses or wound nurses. have learned so many different techniques, medical diagnosis
  • (734) 887-8700

Certified Nursing Assistant

Houghton County Medical Care Facility
01.2019 - 04.2020
  • Assisted residents with mobility needs, including moving to and from bed, positioning wheelchairs and preparing assistive devices such as ez-stand and hoyer.
  • Gathered dietary information, assisted with feeding and monitored intake to help residents achieve nutritional objectives and support wellness goals.
  • Helped residents effectively manage routine bathing, grooming and other hygiene needs.
  • Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care.
  • (906) 482-5050

Direct Care Staff & Community Service Program

Copper Country Mental Health
01.2018 - 02.2019
  • Promoted health and wellness in psychiatric clients by providing caring emotional support and encouragement.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Assisted with daily living activities by helping with shopping, cooking and house-hold chores.
  • Administered medication as directed by physicians.
  • At the end of each day I had to progress notes for the clients
  • Track any behavioral changes in patients that may be of use to healthcare providers.
  • Transport patients to and from appointments, clinics, laboratories and/or treatments as needed.
  • Participate in the development and implementation of patient treatment programs.
  • Maintain confidentiality of patient records.
  • Ensuring the comfort of clients during and between treatments.
  • When it was need I had to answer phones, schedule appointments for outpatients, and enter in data on ELMER program
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • (906) 482-9400

Education

Associate of Applied Science - Medical Office Professional Occupational Certificate

Gogebic Community College
12.2026

Diploma - undefined

Baraga High School
01.2015

Skills

  • Attention to detail and record keeping, and very organized
  • Type up multiple progress notes for clients/residents
  • Excellent writing and verbal communication
  • Teamwork skills
  • Complete tasks in a timely manner
  • Adaptable to different types of work, where I am needed
  • Work well under pressure
  • Medication monitoring
  • Organization skills
  • Telephone skills
  • Customer/Client relations
  • Appointment scheduling
  • Greeting and seating clients
  • Professional demeanor

Timeline

Mental Health Aide & Fill-in Receptionist

Copper Country Mental Health
03.2022 - Current

Certified Nursing Assistant

Regency At Bluffs Park
05.2020 - 09.2021

Certified Nursing Assistant

Houghton County Medical Care Facility
01.2019 - 04.2020

Direct Care Staff & Community Service Program

Copper Country Mental Health
01.2018 - 02.2019

Diploma - undefined

Baraga High School

Associate of Applied Science - Medical Office Professional Occupational Certificate

Gogebic Community College

Similar Profiles

CREATE PROFILE