Audrey Batesky
Minneapolis,MN
Overview
4
4
years of professional experience
Work History
Team Trainer - Front of House
Culver's Of Libertyville
09.2020 - Current
- Efficiently oversee new team members by training them on various services in Front of House to ensure new members are trained accurately and accordingly
- Make notes of each new member's progress, assign online training modules, and attend monthly meetings
- Communicate and collaborate with coworkers and managers to effectively help guests
- Maintain guest standards and time standards while working during fast-paced operations
- Handle money, orders, and credit transactions through POS computer system
- Multitasking
- Maintain cleanliness by actively cleaning during shifts and keeping stations stocked and organized
- Food safety – taking and recording food temperatures in front and back of the house, consistently aware and avoiding cross-contamination, and preparing allergen orders
- Promptly help, serve, and resolve guests' needs.
Pro Shop Attendant
Hawthorne Woods Country Club
06.2021 - 08.2021
- Check-in guests and manage golf cart and Pro shop transactions through a computer
- Manage men's, women's, and children's leagues and tournament times on the reservation schedule
- Receive and take front desk phone calls, book tee times, and answer guest concerns and questions
- Greet guests and members respectfully, enforce formal golf attire dress code, and inform guests of rules and regulations.
Cashier, Food Counter Attendant, & Manager
Liberty 1 & 2 Theaters
09.2019 - 01.2020
- Handle ticket sales and make note of ticket numbers
- Complete cleaning duties scheduled – sweep theaters, take out the trash, bathrooms, counters, popcorn machine, soda dispensers
- Provide friendly guest service by greeting and assisting guests, taking food orders, prepping and handling food
- Answer emails, phone calls, and voicemails
- Track and record all daily credit and currency transactions, receipts, and miscellaneous sales by registering on Google Spreadsheets
- Handle money – amounts up to $1000+, counting money for correct starting amount at the correct starting amount at the beginning of the day & counting at the end of the day to find differences in sales, accounted for shortages by math and ticket numbers
- Responsible for handling safes, performing safe cash counts, and two register cash counts
- Opening and closing procedures – the ability to do this alone
- Always report, communicate, and resolve with other managers and the general manager about cash count shortages, receipt details, and Google Spreadsheet documentation.
Education
BA - Biology, Society, And The Environment
University of Minnesota – Twin Cities
Minneapolis, MN05.2026
High School Diploma -
Libertyville High School
Libertyville, IL05.2022
Skills
- Organizational skills
- Time management
- Canvas and Google applications
- Leadership ability
- French
- Responsible
- Multitasking
- Customer service
Leadership And Involvement
09/2022 to 05/2023 Alpha Chi Omega Sorority - Warden of Ritual & Fraternal Appreciation & Internal Finance Assistant
- Attend every Monday meeting while holding others accountable for dressing appropriately to pin attire
- Practice and teach ritual and appreciation to women of the chapter to create a strong bond of sisterhood
- Handle budget tracker and approve checks, prepaid cards, and code card transactions
- 10+ hours of volunteering opportunities per semester
- Community involvement – working with a local organization in St. Paul, Minnesota, Women's Advocates, Promote, donate, and gain donations for Alpha Chi Omegas Philanthropy, Domestic Violence Awareness
- Maintain a 2.8 GPA requirement
08/2019 to 05/2022 - Student Council Class Board - Class Board Executive Member
- Collaborate with 5-7 other class board members
- Attend 2 weekly meetings,
- Generate ideas and thoughts for service projects, school dances, food-drives
- Collectively promote and raise money for various different organizations,
- Work with local community organizations (food drives, clothing drives, hospitals, schools, homelessness shelters)
- Influence one another and use our strengths to achieve shared group visions
- Plan, coordinate, and execute large events including the class of 2022 or the whole school body and staff
Timeline
Pro Shop Attendant
Hawthorne Woods Country Club
06.2021 - 08.2021
Team Trainer - Front of House
Culver's Of Libertyville
09.2020 - Current
Cashier, Food Counter Attendant, & Manager
Liberty 1 & 2 Theaters
09.2019 - 01.2020
BA - Biology, Society, And The Environment
University of Minnesota – Twin Cities
High School Diploma -
Libertyville High School