Audrey Beasley
Cleburne
Summary
Highly Motivated, Self starter, with Entrepreneurial Spirit bringing 6 years of Self Storage Facility Management Experience in a Multi-Facility environment.
Overview
18
18
years of professional experience
Work History
Self Storage Facility Manager
KSM Holdings
11.2017 - Current
- Created and Implemented daily, weekly and monthly policies and procedures to maintain successful operations of a 800+ self storage facility.
- Utilized customer service skills to provide information for those interested or in need of self storage.
- Collect and deposit rent and daily deposits as needed.
- Managed customer accounts using the latest, most proficient self storage software and merchant accounts.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Handled delinquent accounts and implemented practices and processes suggested by TSSA standards.
- Prepared delinquent accounts to be sold at public auction.
- Maintained property grounds, office, and storage units to the highest standard.
- Used programs such as Microsoft Word, Sitelink, Excel, Outlook, Winsen Sentinel, to manage customer accounts, business records and facility operations.
- Experience in a multi facility environment. Transferred between facilities (and different software) to cover properties as needed.
- Proficient in U-haul software to rent , return and serve their customer base as well.
Server
Susannah's Restaraunt
11.2005 - 11.2015
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
Took Basic Courses But Never Completed.
Hill College
Cleburne, TXHigh School Diploma -
Cleburne High School
Cleburne, TX05.2000
Skills
- Operational Efficiency and Safety
- Inquiry Requests
- Facility Operations
- Operations Oversight
- Scheduling and Planning
- Office Systems Management
- Building Maintenance
- Facility Safety Management
- Strategic Planning
- Customer Care
- Goal Management
- Grounds Management
- Professional Correspondence
- Office Supplies and Inventory
- Customer Inquiries
Timeline
Self Storage Facility Manager
KSM Holdings
11.2017 - Current
Server
Susannah's Restaraunt
11.2005 - 11.2015
Took Basic Courses But Never Completed.
Hill College
High School Diploma -
Cleburne High School