Amoya Bennett
Greensboro,NC
Summary
Goal oriented with excellent leadership and organizational skills Managing and coaching individuals Works well in a team-oriented setting and/or independently to meet deadlines Effective writing, speaking and interpersonal skills Excellent public contact and customer service skills Able to make compromises as well as make tough decisions Creative and able to think out of the box for innovative assignments or needs Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
8
8
years of post-secondary education
Work History
Sales Associate
American Eagle Outfitters
- Creating a unique customer experience
- Floor setup and stock the merchandise
- Train new hires and transfers on store procedures
- Inform customers on the AEO sale updates
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed returns, exchanges and refunds in accordance with store policy.
- Contributed to event marketing, sales and brand promotion.
- Trained new employees on customer service, money handling and organizing strategies.
Sales Team Lead and Merch Team Lead (Manager)
PA
Burlington, Greensboro, NC
07.2018 - Current
- Analyzed campaign performance by utilizing measurement and tracking methodologies to determine customer return on investment.
- Expanded sales revenues by identifying opportunities and executing customized marketing plans.
- Supported sales account managers by providing accurate and detailed reports.
- Developed [Type] content while increasing customer participation.
Instructor
Tonya Seawell, M.Ed, Wake Forest Med
Greensboro, NC
- Program at GTCC and Licensed Radiographer, -454-1126, ext
- 50740 toseawell@gtcc.edu 2. Soijett Blue
- Prior Chief Medical Scribe at Scribe America
Medical Scribe
Greensboro, NC
04.2018 - 05.2022
- 488-5479
- Scribe America at the Wesley Long Cancer Center
- Aide Doctors in any medical field with documenting patient records and appointments for accuracy
- Data Entry for updating medical records
- Use different medical software to record and document records
Medical Oncologist and Hematologist
Cone Health Medical Group, Hope Jacobs
Greensboro, NC
04.2018 - 05.2022
- Yan.feng@conehealth.com Medical Provider I worked with through Scribe America, RN, BSN, CCM
Nurse, Instructor and Director
New Hope Medical Training
Greensboro, NC
04.2018 - 08.2018
- Com My director and instructor for Phlebotomy training
Prior supervisor
Scribe America, Yan Feng
, MD
01.2003 - 07.2018
Apple Technical Support
Greensboro, NC
08.2017 - 04.2018
- 1-800-367-5690
- Apple Tier 1 chat technical support with Kelly Services Global
- Provide guidance to questions and concerns
- Customer service
- Set appointments and schedule repairs
- Data Entry for records and billing
Education
Associate Degree - Radiography
Greensboro Technical Community College
10.2022 - Current
Post-Bacc: Pre-PA - undefined
University of North Carolina, Fall
Bachelors in Arts - Science Exercise and Sport Science
University of North Carolina
01.2013 - 01.2017
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Southeast Guilford High School
10.2009 - 07.2013
Skills
HIGHLIGHTS OF ACHIEVEMENTS
Timeline
Associate Degree - Radiography
Greensboro Technical Community College
10.2022 - Current
Sales Team Lead and Merch Team Lead (Manager)
PA
07.2018 - Current
Medical Scribe
04.2018 - 05.2022
Medical Oncologist and Hematologist
Cone Health Medical Group, Hope Jacobs
04.2018 - 05.2022
Nurse, Instructor and Director
New Hope Medical Training
04.2018 - 08.2018
Apple Technical Support
08.2017 - 04.2018
Bachelors in Arts - Science Exercise and Sport Science
University of North Carolina
01.2013 - 01.2017
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Southeast Guilford High School
10.2009 - 07.2013
Prior supervisor
Scribe America, Yan Feng
01.2003 - 07.2018
Sales Associate
American Eagle Outfitters
Instructor
Tonya Seawell, M.Ed, Wake Forest Med
Post-Bacc: Pre-PA - undefined
University of North Carolina, Fall