Audrey Bland

• Implemented lesson plans to engage students and foster a positive learning environment.
• Adapted instructional materials to meet diverse student needs and learning styles.
• Managed classroom behavior effectively, promoting respect and cooperation among students.
• Collaborated with teachers to support classroom activities and enhance educational experiences.

Registered customers to vote and asked voters to sign a petition based on the initiative that was on the ballot.

Developed strong knowledge about each Petition to provide informed recommendation if it's worth signing the initiative based on the customers views.

• Collaborated with team members to develop best practices for consistent customer service delivery.
• Improved resolution time with effective problem-solving for customer complaints.

• Assisted customers in selecting products to meet specific needs and preferences.
• Managed incoming customer inquiries through phone and email channels efficiently.
• Processed sales transactions accurately using point-of-sale systems.
• Educated customers on product features, benefits, and promotions effectively.
• Resolved customer complaints with empathy, ensuring satisfaction and loyalty.
• Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
• Increased customer satisfaction by addressing and resolving complex issues effectively.
• Managed high call volume, ensuring timely response and effective resolution to all customer concerns.

• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning new things in the criminal lab and committed to continual improvement.
• Strengthened communication skills through regular interactions with others.
• Paid attention to detail while completing assignments.

Data entry, answered telephones, and filed students reports in a documented folder.

• Learned and adapted quickly to new technology and software applications.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.