Audrey Boice
Fort Collins,CO
Summary
Driven employee assists organizational shipping to promote efficacy. Performs precise packing and shipment auditing tasks. Comfortable working against strict deadlines and intense fulfillment traffic.
Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Developed strong communication and interpersonal skills in fast-paced customer service environment. Demonstrated ability to manage multiple tasks and provide exceptional service to guests. Seeking to transition into new field where these skills can be effectively utilized and expanded.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Packer
VanCafe
01.2024 - 06.2025
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Operated manual pallet jacks to move and store materials.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Operated tape machines, scales and label printers to package items correctly.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Picked and packed order items.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Followed orders precisely for correct items, sizes and quantities.
- Organized items on racks, shelves and bins to maintain established order.
- Kept track of damage parts received, incorrect items shipped, missing parts, and inaccurate picking and pack due to system.
- Coordinated with supervisors on organization of warehouse space
- Worked with systems such as Acumatica, Asana, Ninety, Microsoft Teams, ShipStation, and Microsoft Excel.
Kennel Worker
Destiny's Club Mutt
08.2023 - 01.2024
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Cared for physical and psychological needs of animals with regular walks and playtime.
- Promoted good hygiene in animals by seeing to grooming needs.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Kept animals clean and free of contaminants to promote optimal health.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Followed pet care instructions for dietary needs and medication regimens.
- Logged appetite changes, medications received, and if meals were finished or not.
- Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
Front of House Employee
Freddy's Frozen Custard & Steakburgers
11.2021 - 03.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
Education
No Degree - Veterinary Science
Front Range Community College
Fort Collins, CO05-2024
High School Diploma -
Fossil Ridge High School
Fort Collins, CO05-2023
Skills
- Efficient order record keeping
- Accurate data entry
- Documentation expertise
- Strong organizational skills
- Precision weighing and measurement
- Adaptable work hours
- Attention to detail in order processing
- Basic math
- Effective team collaboration
- Physical strength
- Inventory management
- Punctual and reliable
- Effective verbal communication
- Animal grooming
- Strong work ethic
- Customer service
Accomplishments
- Collaborated with company wide teams in leadership meetings
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Helped create a system for better communication between myself and the CSR team.
Certification
Certification in Veterinary Assistant
Languages
English
Native or Bilingual
Personal Information
Timeline
Warehouse Packer
VanCafe
01.2024 - 06.2025
Kennel Worker
Destiny's Club Mutt
08.2023 - 01.2024
Front of House Employee
Freddy's Frozen Custard & Steakburgers
11.2021 - 03.2023
No Degree - Veterinary Science
Front Range Community College
High School Diploma -
Fossil Ridge High School