Audrey Bullard
Chico,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Cashier/Ecart
Raley's Supermarket
Chico , CA
09.2020 - 04.2022
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked productively with customers to meet order requirements and service expectations.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Consulted with customers on food selections and custom order requests.
Automotive Service Advisor
QUICK LUBE & TIRE PLUS LLC
Wellington, UT
06.2019 - 03.2020
- Accurately diagnosed and recorded service needs on work orders and provided details to technicians.
- Greeted and registered customers requiring service and directed automobiles to service garage.
- Advised management members on customer issues or mechanical repair problems.
- Used Quickbooks computer system to enter customer information, create service records, order parts and develop cost estimations.
- Provided customers with estimation of repair costs and reasonable timeline for completion of service.
- Answered service department phone and responded promptly to questions and messages.
- Used All Data to estimate cost and time it would take to complete job.
Convenience Store Assistant Manager
Hunt And Sons
Chico, CA
01.2018 - 05.2019
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence..
- Trained and managed associates in customer service and sales techniques.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Vision Center Associate
Walmart Vision & Glasses
Chico, CA
08.2016 - 11.2017
- Sold over 18,000.00 dollars in Frames and Lenses in one month
- Created customer/patient profiles and entered in eye prescriptions while following strict Hippa policy.
- Obtained measurements from customer/patient according to their RX and advised certain types of lenses that would benefit them most.
- Shipped and received products from all labs associated with vision center.
- Filed paper work and answered phone calls.
Ordered products needed as well as inventory - Collaborated with Optical Department to achieve maximum results for patience
Store Manager
SUBWAY®Restaurants
Chico, CA
07.2015 - 08.2016
- Interviewed job candidates and made staffing decisions
- Counted cash drawers and made bank deposits
- Reordered inventory when it dropped below predetermined levels
- Assigned employees to specific duties to best meet needs of store
- Instructed staff on appropriately handling difficult and complicated sales
- Scheduled and led weekly store meetings for all employees
- Trained and developed new associates on POS system and key sales tactics
- Hired, trained and evaluated personnel in sales and marketing
Education
High School Diploma - undefined
East Carbon High
123 Viking Blvd1996
Skills
- Complaint resolution
- Performance improvement
- Daily workflow improvement
- Organization and Time management
- Decision Making
- Cash Register Operations
- Customer Transactions
Timeline
Cashier/Ecart
Raley's Supermarket
09.2020 - 04.2022
Automotive Service Advisor
QUICK LUBE & TIRE PLUS LLC
06.2019 - 03.2020
Convenience Store Assistant Manager
Hunt And Sons
01.2018 - 05.2019
Vision Center Associate
Walmart Vision & Glasses
08.2016 - 11.2017
Store Manager
SUBWAY®Restaurants
07.2015 - 08.2016
High School Diploma - undefined
East Carbon High