Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Xavier Tyler

Baker,FL

Summary


Professional car sales expert with proven track record in driving sales and exceeding targets. Strong focus on team collaboration and adaptability to changing market conditions. Skilled in customer relationship management, negotiation, and product knowledge. Reliable and results-driven, consistently delivering excellent customer experiences and achieving business goals.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Car Sales Associate

Pensacola Kia Autosport
02.2025 - Current
  • Actively participated in ongoing product training sessions to remain knowledgeable about current models and industry trends.
  • Increased customer satisfaction by providing personalized vehicle recommendations based on their needs and preferences.
  • Achieved high levels of customer satisfaction through consistent follow-up and communication, ensuring all needs were met even after the sale was completed.
  • Collaborated with the finance team to secure favorable financing options for customers.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.

Sales Associate

Kia of Ft.Walton Beach
06.2018 - 02.2025
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
  • Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Followed up with customers post-sale to verify satisfaction.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Established and devised strategy to meet personal goals consistent with dealership standards of productivity.

Service Advisor

Tim Smith Acura
02.2004 - 06.2018
  • Awarded Service Award of Excellence for years 2006 & 2008.
  • Streamlined appointment scheduling for improved efficiency and increased daily appointments.
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Provided exceptional customer service, resolving complaints diplomatically and efficiently.
  • Maintained high customer satisfaction standards to meet or exceed targets.

Skills

  • Reliable and punctual
  • Goal oriented
  • Confident
  • Strong negotiation
  • Technical aptitude
  • Customer relationship management
  • Delivering vehicles
  • Staff training

Certification

Kia Certification

Timeline

Car Sales Associate

Pensacola Kia Autosport
02.2025 - Current

Sales Associate

Kia of Ft.Walton Beach
06.2018 - 02.2025

Service Advisor

Tim Smith Acura
02.2004 - 06.2018

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