Enthusiastic front-of-house team member recognized for attention to detail and clear communication. Committed to creating inviting environments and ensuring excellent service to boost guest loyalty.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Claudes
04.2024 - Current
Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
Established welcoming atmosphere by greeting each guest warmly.
Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Helped guests at tables when in need of assistance.
Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
Increased guest return rate through personable interactions and genuine interest in their dining preferences.
Kids Academy Team Member
Lifetime
04.2024 - 08.2024
Assisted in creating lesson plans that aligned with developmental goals for various age groups.
Maintained cleanliness and organization of activity spaces to ensure optimal learning conditions.
Communicated effectively with parents regarding children's progress and daily experiences.
Collaborated with fellow team members to design engaging workshops for parents, focusing on early childhood development strategies.
Increased parental involvement through regular communication and updates on their child''s progress.
Enhanced learning experiences by incorporating age-appropriate games and activities into daily lesson plans.
Organized field trips to local museums, parks, and cultural events to broaden students'' horizons outside the classroom setting.
Crumble Baker
Crumbl Cookies
05.2023 - 01.2024
Produced consistently high-quality baked goods for customers.
Complied with health and safety codes to protect staff and customers.
Operated and maintained bakery equipment, including ovens and mixers.
Collaborated with team members to complete tasks and maintain smooth running of bakery.
Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.