Summary
Overview
Work History
Education
Skills
Timeline
Generic

Audrey Carvalho

Belmont,CA

Summary

Results-driven professional with over a decade of diverse experience spanning education, retail and banking. Proven track record in leadership, strategic vision, and client-centric expertise. Skilled in program development, mentorship, business growth, and client relationship management. Committed to excellence and delivering measurable results.

Overview

23
23
years of professional experience

Work History

Competitive Robotics Program Founder

BRSSD And RainForest Robotics
09.2014 - Current
  • Founder and Leader: Established and led a highly successful competitive robotics program for the past 10 years, catering to students aged 9 to 18, fostering a passion for STEM education and robotics among youth.
  • Strategic Program Development: Developed and implemented comprehensive curriculum and program structure, ensuring alignment with educational standards while promoting creativity, problem-solving, and teamwork skills.
  • Mentorship and Coaching: Provided expert guidance and mentorship to student participants, nurturing their technical abilities, leadership skills, and competitive spirit, resulting in numerous awards at regional, national and international competitions every year.
  • Team Building and Collaboration: Cultivated a collaborative and inclusive team environment, fostering strong relationships among students, mentors, and parents, promoting teamwork, mutual respect, and camaraderie.
  • Community Engagement: Actively engaged with the local community and educational institutions to promote STEM education and robotics, organizing workshops, demonstrations, and outreach events to inspire and recruit new participants and mentors.
  • Financial and Resource Management: Successfully managed program budgets, secured funding through grants, sponsorships, and fundraising initiatives, ensuring the sustainability and growth of the robotics program over the years.
  • Continuous Improvement: Implemented ongoing program evaluations and feedback mechanisms, identifying areas for improvement and implementing enhancements to ensure the program's continued relevance and success in an ever-evolving technological landscape.
  • Impact and Recognition: Demonstrated measurable impact on participants' academic and personal development, evidenced by increased interest and achievement in STEM fields, as well as recognition from peers and educators, including consistent annual recognition at the World level

Private French Tutor

12.2013 - Current
  • Extensive French Tutoring Experience: Providing personalized French tutoring services for diverse clientele over a span of 10 years, catering to students of all ages and adults with varying backgrounds and proficiency levels.
  • Tailored Instruction and Curriculum Development: Developed customized lesson plans and instructional materials tailored to individual student needs and learning objectives, ensuring engagement, comprehension, and progress in French language acquisition.
  • Effective Communication and Language Support: Facilitated clear and effective communication in French, offering comprehensive language support and guidance to enhance students' speaking, listening, reading, and writing skills.
  • Cultural Integration and Appreciation: Integrated cultural elements and real-life contexts into lessons, fostering a deeper understanding and appreciation of French language and culture among students, enriching their learning experience.
  • Flexible Teaching Approach: Adapted teaching methods and strategies to accommodate diverse learning styles, preferences, and proficiency levels, promoting inclusivity, accessibility, and student success.
  • Progress Tracking and Feedback: Implemented systematic progress tracking and assessment mechanisms, providing regular feedback and guidance to students to monitor their development and address areas for improvement effectively.
  • Positive Learning Environment: Cultivated a supportive and encouraging learning environment conducive to growth and exploration, motivating students to overcome challenges and strive for excellence in their French language proficiency.
  • Professional Development and Continued Learning: Continued professional development through participation in workshops, conferences, and educational programs, staying abreast of latest trends and best practices in language teaching and learning.
  • Client Satisfaction and Referral: Garnered high levels of client satisfaction and loyalty through exceptional tutoring services, resulting in positive reviews, referrals, and sustained demand for tutoring services over the years.

Retail Website Co-Founder

Indigeen, Lda
01.2008 - 08.2011
  • Co-Founder and Strategic Leader: Played a pivotal role in the establishment and strategic direction of a successful retail fine food website, leveraging entrepreneurial vision and industry expertise to drive growth and profitability.
  • Business Development and Market Penetration: Spearheaded business development efforts, identifying market opportunities and forging strategic partnerships to expand the website's product offerings and customer base.
  • E-commerce Platform Development: Led the development and implementation of an innovative e-commerce platform, optimizing user experience, navigation, and conversion rates to maximize online sales and customer satisfaction.
  • Product Curation and Quality Assurance: Curated a premium selection of fine food products from all over the world, sourcing from reputable suppliers and ensuring stringent quality control measures to deliver exceptional products and experiences to customers.
  • Brand Building and Marketing Strategy: Developed and executed comprehensive branding and marketing strategies to build brand awareness, drive traffic, and engage customers across various online channels, resulting in increased visibility and revenue.
  • Customer Relationship Management: Established strong customer relationships through personalized communication, responsive customer service, and effective resolution of inquiries and issues, fostering loyalty and repeat business.
  • Financial Management and Growth Initiatives: Managed financial operations, budgeting, and forecasting, implementing cost-effective strategies and investment initiatives to fuel business growth and profitability.
  • Team Leadership and Collaboration: Built and led a high-performing team, fostering a collaborative and innovative culture focused on achieving strategic objectives and delivering exceptional results.
  • Adaptability and Innovation: Demonstrated adaptability and innovation in response to market dynamics and evolving consumer preferences, continuously iterating and improving business processes and offerings to stay ahead of the competition.

Account Manager

BNPPARIBAS
07.2001 - 04.2005
  • Client Account Management: Managed a portfolio of client accounts, providing personalized financial solutions and services to meet their banking needs and objectives.
  • Financial Advisory Services: Offered expert financial advice and guidance to clients on account management, investment options, savings strategies, and loan products, tailored to their individual financial goals and circumstances.
  • Risk Assessment and Fraud Prevention: Conducted thorough risk assessments and due diligence on client accounts, identifying potential fraud or suspicious activities, and implementing appropriate security measures to safeguard client assets and financial information.
  • Customer Relationship Building: Built and nurtured strong relationships with clients through proactive communication, responsiveness, and personalized service, earning trust and loyalty while maximizing client retention and satisfaction.
  • Compliance and Regulatory Compliance: Ensured compliance with banking regulations, policies, and procedures, adhering to industry standards and best practices to mitigate risk and maintain integrity in all client interactions and transactions.
  • Cross-Selling and Revenue Generation: Identified opportunities to cross-sell banking products and services to existing clients, such as credit cards, loans, and investment accounts, contributing to revenue growth and profitability for the bank.
  • Team Collaboration and Support: Collaborated with colleagues across various departments to address client inquiries, resolve issues, and streamline account processes, fostering a supportive and efficient work environment.
  • Training and Development: Participated in training programs and workshops to enhance product knowledge, customer service skills, and proficiency in banking systems and technologies, ensuring continued professional growth and effectiveness in the role.

Education

Bachelor of Arts - Xxxx

BA School
Ba School

Master of Arts -

Toulouse II
Toulouse, France
06.2003

Skills

  • Teamwork and Collaboration
  • Organized and Efficient
  • Attention to Detail
  • Leadership Qualities
  • Adaptability and Dependability
  • Event Planning
  • Foreign language proficiency
  • Administrative tasks

Timeline

Competitive Robotics Program Founder

BRSSD And RainForest Robotics
09.2014 - Current

Private French Tutor

12.2013 - Current

Retail Website Co-Founder

Indigeen, Lda
01.2008 - 08.2011

Account Manager

BNPPARIBAS
07.2001 - 04.2005

Bachelor of Arts - Xxxx

BA School

Master of Arts -

Toulouse II

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Audrey Carvalho