Audrey Clieves, ADN
Colorado Springs,Colorado
Summary
Highly motivated Kohl's Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
30
30
years of professional experience
Work History
Sales Associate and Customer Service
KOHL'S
11.2021 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Teacher Assistant-Preschool
St. Peter Catholic School
08.2022 - 06.2023
- Enhanced student comprehension by utilizing visual aids and hands-on activities during lessons.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Contributed to increased student success by providing one-on-one support for struggling learners.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
- Participated in professional development workshops to stay current with best practices in education.
Domestic Engineer/Parental Leave
Clieves Family
05.2003 - 11.2021
New Grad RN- Graduated With ADN May 2002
Phoenix Children Hospital NICU
05.2002 - 07.2002
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
Student Nurse Extern
Good Samaritan Regional Medical Center
04.2001 - 06.2002
- Improved patient care by conducting thorough assessments and developing individualized nursing plans.
- Enhanced communication between interdisciplinary teams for better patient outcomes.
- Administered medications accurately and efficiently, reducing the risk of medication errors.
- Provided compassionate care to patients during difficult times, promoting emotional well-being and recovery.
- Contributed to a positive patient experience by providing compassionate care and maintaining a clean, safe environment.
- Supported nursing staff in administering medications, monitoring vital signs, and managing patients'' needs.
Patient Care Assistant
Phoenix Children's Hospital Labor And Delivery
01.2000 - 01.2001
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Improved patient satisfaction by responding promptly to call lights and addressing needs or concerns.
- Contributed to safe and hygienic environment by maintaining cleanliness of patient rooms and common areas.
- Monitored vital signs regularly, assisting in early identification of potential health issues.
- Promoted positive patient experience by actively listening and empathizing with their needs and emotions.
Resident Care Assistant
Heather Hill - University Hospitals
01.1994 - 05.1998
- Enhanced resident satisfaction by providing compassionate and attentive care.
- Improved residents'' well-being through consistent monitoring and timely assistance with personal hygiene tasks.
- Promoted a safe living environment by promptly addressing potential hazards and reporting concerns to supervisors.
- Contributed to the development of individualized care plans, ensuring accurate documentation of each resident''s needs.
- Supported residents during meal times, assisting with feeding and promoting proper nutrition.
- Collaborated with healthcare professionals to provide comprehensive care for residents, resulting in improved health outcomes.
- Increased resident independence by aiding with mobility exercises and daily activities.
- Maintained a clean, organized living space for each resident, fostering a comfortable and welcoming atmosphere.
Education
Associate Degree in Nursing - Nursing
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ05.2002
Skills
- Sales Development
- Client Account Management
- Medical terminology knowledge
- Infection Control
- Patient Feeding
- Vital Sign Monitoring
- Patient Relations
- Patient Assessments
- Mobility Assistance
- Clinical judgment
- Health Promotion
- Compassion and Empathy
- Discharge Planning
- Dementia Care
- Personal Hygiene Assistance
- Compassionate Caregiving
- Emotional Support
- Meal Preparation
- Activity Planning
- Vital signs monitoring
- Compassionate Care
- Patient Needs Assessment
Stay at home mom of five from 2003-2021
After graduating from nursing school and leaving Phoenix Children's Hospital, in 2003 we began our family. I was a stay at home mom for 18 years before loosing my husband in October of 2021, after 25 years of marriage. I desperately want to obtain my RN licensure to provide for my family of six as I am now the sole provider for my family. I took the NCLEX in June of 2002 and did not pass. I'm looking forward to this opportunity for the review course so that I can successfully obtain my license, which would be life-changing in many positive ways.
Timeline
Teacher Assistant-Preschool
St. Peter Catholic School
08.2022 - 06.2023
Sales Associate and Customer Service
KOHL'S
11.2021 - Current
Domestic Engineer/Parental Leave
Clieves Family
05.2003 - 11.2021
New Grad RN- Graduated With ADN May 2002
Phoenix Children Hospital NICU
05.2002 - 07.2002
Student Nurse Extern
Good Samaritan Regional Medical Center
04.2001 - 06.2002
Patient Care Assistant
Phoenix Children's Hospital Labor And Delivery
01.2000 - 01.2001
Resident Care Assistant
Heather Hill - University Hospitals
01.1994 - 05.1998
Associate Degree in Nursing - Nursing
Maricopa Community Colleges - Scottsdale Community College