Audrey Cooper

Waitress:

Greeted customers, answered questions and recommended specials to increase profits.

• Trained new employees to perform duties.
• Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
• Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Barista:

Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.

• Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
• Addressed and resolved customer concerns to maintain brand loyalty.
• Memorized recipes for specialty coffee beverages and seasonal offerings.