Audrey Davis

Highly enthusiastic customer service/receptionist professional with over 10 years of client interface experience. Dedicated to job and committed to meeting customer expectations and company goals. Strong organization skills, ability to answer phones and handle multiple lines at a speed of 60 wpm. Proficient in various software systems and have 4+ years of experience in cash office operations. Fast learner with an energetic work attitude, known for courteous demeanor and sharp problem-solving abilities. Active listening skills have allowed for research, calming, and rapid resolution of client conflicts to prevent loss of key accounts. Provided exceptional customer assistance by diligently completing all assigned tasks using company systems such as Live Support, often working overtime when needed. First point of contact for customers, greeting them upon entrance and efficiently handling all cash and credit transactions.