Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Audrey Day

Sarasota

Summary

Dynamic and dedicated professional with exceptional customer service experience. Proven ability to resolve conflicts and enhance team collaboration while training new staff. Skilled in operating POS systems and maintaining a clean environment, ensuring a positive experience for all guests. Passionate about fostering growth and communication in every role.

Overview

6
6
years of professional experience

Work History

Server

Annas House
Grand Rapids
06.2021 - 06.2025
  • Provided excellent customer service in fast-paced dining environment.
  • Ensured cleanliness and organization of dining area and tables.
  • Assisted in training new servers on menu items and service standards.
  • Managed customer inquiries and resolved issues promptly and professionally.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Babysitter

Jasmin Eastman
Okemos
06.2023 - 08.2023
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Organized creative activities to develop children's physical, emotional and social growth.
  • Facilitated social interaction between siblings by organizing games or other activities.
  • Provided comfort when needed through hugs or words of encouragement.
  • Communicated regularly with parents about their child's day-to-day experiences and developmental milestones achieved.
  • Monitored playtime to prevent overuse of technology, television, or other influences.

Assistant Manager/Kitchen Staff Member

Schulers Books&Cafe
Lansing
01.2019 - 10.2021
  • Trained new employees on cafe policies and customer service standards.
  • Implemented health and safety regulations throughout the cafe environment.
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
  • Assisted in inventory management and restocking supplies.
  • Maintained cleanliness and organization of kitchen workstations.
  • Supported training of new kitchen staff on procedures and best practices.

Education

High School Diploma -

Haslett High School
Haslett, MI
04-2020

Psychology

Lansing Community College
Lansing, MI

Skills

  • Exceptional customer service
  • Effective communication
  • Team collaboration
  • Adaptability to change
  • Conflict resolution
  • Phone etiquette

Affiliations

  • Yoga
  • Fostering animals
  • Writing
  • Playing piano

Accomplishments

  • Completion of Dialectical Behavior Therapy
  • Employee of the month
  • Honor roll

References

References available upon request.

Timeline

Babysitter

Jasmin Eastman
06.2023 - 08.2023

Server

Annas House
06.2021 - 06.2025

Assistant Manager/Kitchen Staff Member

Schulers Books&Cafe
01.2019 - 10.2021

High School Diploma -

Haslett High School

Psychology

Lansing Community College

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