Audrey Dickerson
Fort Wayne,IN
Summary
Military background with a strong desire to transition into the healthcare industry as a critical care nurse or anesthesiologist. STEM education has equipped for a science-related master's program and a successful career in healthcare. Dedicated, adaptable, and skilled at solving problems, eager to contribute to patient care and the advancement of medical science.
Overview
10
10
years of professional experience
Work History
Executive Officer
US Army
2025.02 - 2025.07
- Oversaw risk management strategies, mitigating potential threats to the organization''s stability and reputation.
- Established strong relationships with key stakeholders to enhance collaboration and drive business success.
- Led organizational restructuring efforts, optimizing resource allocation and improving overall productivity.
- Handled administrative management, personnel issues and supply requirements for unit.
- Drafted training schedules for 40+ soldiers.
- Collaborated with cross-functional teams to identify new business opportunities in line with strategic objectives.
- Developed and implemented strategic updates to analytic operations to solve issues affecting efficiency, profitability, and production.
- Improved employee satisfaction by implementing comprehensive professional development programs.
Deputy Director of Operations
US Army
2023.12 - 2025.01
- Established key performance indicators to measure success, driving continuous improvement efforts across the organization.
- Coordinated with other department heads to establish strong interdepartmental relationships, fostering a unified approach to achieving the organization''s mission and vision.
- Managed vendor relationships to ensure high-quality services while maintaining cost-effective contracts.
- Developed comprehensive training programs for staff, resulting in increased job proficiency and skill development.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Negotiated contracts and agreements to secure favorable terms and maximize profits utilizing ROTC and Arabic language training
Supervisor of Operations
US Army
2023.10 - 2023.11
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Pharmacy Technician
Meijer
2023.06 - 2023.09
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Customer Service
Walgreens Pharmacy Technician
2017.01 - 2023.05
- Supervisor- Jeremy Gerardot (260) 403-5176
- Developed lasting relationships with clients through exceptional customer service skills.
- Delivered exceptional customer service with timely communication and proactive problemsolving.
- Exceeded performance targets by consistently providing exceptional customer service experiences from immunizing patients.
- Maintained excellent customer service with timely deliveries and professional communication.
- Resolved customer service issues with timely and professional resolutions.
- Provided exceptional customer service to customers.
Head Cashier
Phillips 66 Convenience Store
2017.01 - 2017.10
- Responsible for daily operations
- End of day financial statements
- Managed Reports
- Customer Service
- Oranged displays
- Assisted in maintaining cleanliness of the store
- Supervisor- Bavleen Seerha (765)-603-8690
Private Sitting for Handicap
Private Sitter Healthcare
2016.07 - 2017.07
- Sanitized
- Dietary preparations
- Maintain the safety and security of patients while following guidelines set by medical staff
- Employed Sammy Tarlton (765)-669-3057
Customer Service
Smokin BBQ (The Mill Restaurant)
2016.01 - 2017.01
- Waitress
- Assisted with the menu dietary preparation
- Insured kitchen meet health code requirements
- Supervisor- Ryan Ivers (765)-506-7735
Education
Bachelors - Public Policy with a concentration of criminal justice
Purdue Fort Wayne
Associates degree - undefined
Ivy Tech
Honors Diploma - STEM Curriculum Focus
Marion High School
Marion, IN01.2019
Skills
- Steadfast accountability
- Corporate leadership
- Payroll management
- Operational oversight
- Basic Arabic proficiency
- Risk assessments
- Staff management
- Profit & loss
- Adaptable trainee
- Collaborative teamwork
- Product development and expansion
- Organizational leadership
- Operational leadership
- Operating budgets
Languages
Arabic
Elementary
Timeline
Executive Officer
US Army
2025.02 - 2025.07
Deputy Director of Operations
US Army
2023.12 - 2025.01
Supervisor of Operations
US Army
2023.10 - 2023.11
Pharmacy Technician
Meijer
2023.06 - 2023.09
Customer Service
Walgreens Pharmacy Technician
2017.01 - 2023.05
Head Cashier
Phillips 66 Convenience Store
2017.01 - 2017.10
Private Sitting for Handicap
Private Sitter Healthcare
2016.07 - 2017.07
Customer Service
Smokin BBQ (The Mill Restaurant)
2016.01 - 2017.01
Associates degree - undefined
Ivy Tech
Honors Diploma - STEM Curriculum Focus
Marion High School
Bachelors - Public Policy with a concentration of criminal justice
Purdue Fort Wayne