Summary
Overview
Work History
Education
Skills
Timeline
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Audrey Douglas

Emeryville,CA

Summary

Dynamic professional with proven expertise in customer service and team leadership at Walmart. Successfully enhanced store operations and fostered a positive work environment, while accurately managing cash intake. Skilled in problem-solving and motivated team building, driving sales strategies that improved customer satisfaction and operational efficiency.

Overview

12
12
years of professional experience

Work History

Assistant Manager

Walmart
12.2017 - 08.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Cashier Assistant

Publix
08.2011 - 05.2016
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Alfred Ely Beach High School
Savannah, GA

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Team motivation
  • Staff management
  • Team building
  • Sales strategies
  • Sales reporting

Timeline

Assistant Manager

Walmart
12.2017 - 08.2023

Cashier Assistant

Publix
08.2011 - 05.2016

Alfred Ely Beach High School

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