Audrey Dunlap
New Smyrna Beach,FL
Summary
Reliable and competent Medical Billing professional with exceptional data entry and customer service skills. Responsible History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable, offering unmatched customer service and workplace focus.
Overview
1
1
year of professional experience
Work History
Billing Specialist
Embridge Counseling Services
10.2022 - Current
- Researched and resolved billing discrepancies to enable accurate billing
- Assisted with billing inquiries
- Used data entry skills to accurately document and input statements
- Entered invoices requiring payment
- Maintained accurate records of insurance company payments.
- Utilized various software programs to process insurance company payments.
- Work directly with clinicians and insurance companies
Cashier
Publix Supermarkets Inc.
07.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs
- Restocked and organized merchandise in front lanes
- Answered questions about store policies and addressed customer concerns
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Bachelor of Science - Counseling Psychology: Social Work
Toccoa Falls College
Toccoa, GA05.2027
Skills
- Customer Service
- ICD-9
- Medical Billing
- ICD-10 Coding
- Conflict Resolution Techniques
- Conversant in Spanish
- Customer Complaint Resolution
- Basic Math Functions
- Microsoft Office
Hobbies
Enjoys reading, art, cooking, and outdoor activities
Additional Information
Always willing to learn any type of skills
Has an open mind
Languages
English
Native or Bilingual
Spanish
Professional Working
French
Limited Working
Timeline
Billing Specialist
Embridge Counseling Services
10.2022 - Current
Cashier
Publix Supermarkets Inc.
07.2022 - 05.2023
Bachelor of Science - Counseling Psychology: Social Work
Toccoa Falls College
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