Audrey Ennis
Manhattan,IL
Overview
3
3
years of professional experience
Work History
Employee/Barista
Shivers Frozen Custard LLC
Godfrey, IL
03.2021 - 08.2024
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Cleaned counters, machines, utensils, and seating areas daily.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
Community Assisstant
Kansas State University
Manhattan, KS
01.2024 - 05.2024
- Maintained open communication with tenants to proactively handle questions and complaints.
- Responded promptly and effectively to out-of-hours emergencies such as maintenance needs and criminal incidents.
- Supported work of managers and staff with administrative assistance on clerical needs and business correspondence.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy residents.
Volunteer
Treehouse Wildlife Center
Dow, IL
05.2024 - 08.2024
- Provided humane care of domestic and wild animals.
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Maintained detailed records of animal care and feeding schedules to track animal care and history.
- Monitored health of animals, reporting any issues to staff for resolution.
- Helped with intake of newly surrendered animals, providing food, water and medical attention.
Education
Bachelor of Science - Biology
Kansas State University
Manhattan, KS05.2026
High School Diploma -
Alton High School
Alton, IL05.2023
Skills
- Customer Service
- Time Management
- Critical Thinking
- Organizational
- Problem Solving
- Money Handling
- Active Learner
References
References upon request.
Timeline
Volunteer
Treehouse Wildlife Center
05.2024 - 08.2024
Community Assisstant
Kansas State University
01.2024 - 05.2024
Employee/Barista
Shivers Frozen Custard LLC
03.2021 - 08.2024
Bachelor of Science - Biology
Kansas State University
High School Diploma -
Alton High School